[nabop] working at a front desk and accomodations

[Ashley Bramlett]

Hello Danielle,
What job do you have, if any? I thought that last year you were also looking 
for work.
No, you do not know me.

Another thing.
How would you handle forms and data entry?
I know no OCR program reads handwriting.
One of the tasks at the volunteer job and many front desks is to give a 
prospective client a form. They fill it out and
then you read it and input that data in a database.

The only ways I can think of to do this are if it were read to me.
Two ways; but this would rely on a reader or someone's honesty.
One way is to take the form and have another staf member or volunteer read 
it as I either write it in braille or type it into the database.
A second way is to have the client themselves verbalize what they write and 
I would record it and listen to the data to input it into the database.
Thanks.

Ashley
-----Original Message----- 
From: Danielle Antoine
Sent: Wednesday, June 05, 2013 11:57 PM
To: National Association of Blind Office Professionals
Subject: Re: [nabop] working at a front desk and accomodations

I don't have answers to any of this, but Do I know you?

Are you from connecticut?

Danielle

On 6/5/13, Ashley Bramlett <bookwormahb at earthlink.net> wrote:
> Hi all,
>
> This list is too quiet. I’m a graduate of marymount universiy and I hope 
> to
> have  a job.
> I’m hoping to get experience now volunteering. My internships in the 
> federal
> sector gave me little experience that I wanted.
>
> Have any of you worked at a front desk? I am likely going to do it for a
> volunteer job.
> How would you handle the tasks? For phones, the act of answering and
> responding to questions is the same. How did you memorize the phone and
> transfer calls? Usually, all phone buttons feel the same. Is it a matter 
> of
> memorizing what button does what and memorizing extentions?  I could also
> have major extentions written in braille.
>
> How do you handle paperwork? The only thing I can think of is to have
> someone read it to me especially if it’s a hand written form.
> Can you ensure someone signs in? I can see a little if I hold papers 
> close.
> I was thinking of looking for the signature, listening for them writing 
> it,
> and maybe feeling for the writing; most pens have indentations they make 
> in
> the paper.
>
> Also, is there a way to check IDs? For volunteering, I can get help with
> this if needed as there are two front desk people. But for a job, I could
> not. Is there a scanning machine that would scan the card and read the 
> card
> to me? Is there any aps that might help? I do not have a smart phone, but 
> so
> many family members do that borrowing one would be possible if I needed 
> it.
> I thought I read somewhere  that a blind receptionist identified IDS
> somehow.
>
> Thanks for any ideas.
>
> Sincerely,
>
> Ashley
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