[nabop] Accessible Caller ID on an Office Phone?

[Jessica Diaz]

Hi,
Here at one point, they used Accessaphone. The link is
http://accessaphone.com/ It supposedly interfaced with the computer
and gave info about who was calling. When I worked at Hyatt, I used
Tele Talk. The link is
http://www.compusult.at/at-website/our-products/teletalk1. It is made
by Compusult out of Canada. It really is for Switchboard Operators and
is very very expensive. I loved it though because as you said the
voice read the phone number and had a log that I could go back through
and find a number if I wanted to. In the call center I work at right
now, I use Cisco agent because I am on a call cue. It reads the phone
numbers and allows me to view a log. If I am not logged in to the cue
on the computer, my regular office phone doesn't have anything that
reads. Good luck.
Jessica Diaz

On 6/18/14, Diaz, Kristen - EBSA via nabop <nabop at nfbnet.org> wrote:
>
> Hello all,
> A few months ago I started working as a secretary in the federal government.
> All the assistive equipment I use is working well, but I still have two
> questions. Is there a particular model of desk phone or a phone feature that
> allows the receptionist to know the number of the person calling? A kind of
> auditory or Braille output caller ID that I could access while the caller is
> calling in and after they hang up?
>
>
> Kristen Diaz
> Administrative Assistant
> US Department of Labor
> Employee Benefits Security Administration
> The Curtis Center, Suite 870 West
> 170 South Independence MallWest
> Philadelphia, PA 19106
> P: 215-861-5300
> F: 215-861-5347
> Diaz.kristen at dol.gov
>
> This message may contain information that is privileged or otherwise exempt
> from disclosure under applicable law. Do not disclose without consulting the
> Employee Benefits Security Administration. If you think you received this
> message in error, please notify the sender immediately.
>
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