[nabs-l] international roaming and your Cell Phones at Convention

Steve Jacobson steve.jacobson at visi.com
Fri Jun 26 11:51:21 UTC 2009


To my knowledge, roaming must be turned off within the phone and not by the company.  From past experience, Sprint 
was able to give me instructions as to how to do that, though, so possibly the suggestion to call your provider was with 
that in mind.  	

On Thu, 25 Jun 2009 21:27:48 -0600, Nijat Worley wrote:

>Greetings,
>   I called T-Mobile and tried to get them to turn off the romeing service 
>on my KNFB Reader mobile phone for the convention, but they said that they 
>could not do it. What is the correct procedure to get this done?
>   Yours
>   Nijat

>----- Original Message ----- 
>From: "Wilson,Joanne (by way of David Andrews <dandrews at visi.com>)" 
><JWilson at nfb.org>
>To: <david.andrews at nfbnet.org>
>Sent: Thursday, June 18, 2009 7:36 PM
>Subject: [nabs-l] international roaming and your Cell Phones at Convention


>>
>> ----------
>> From: Berggren, John
>> Sent: Monday, June 15, 2009 2:17 PM
>> To: NCB Staff
>>
>> For those of you travelling to convention, you'll notice that just a 
>> couple hundred yards across the Detroit River is Canada, our neighbor to 
>> the north (or in this unusual case, our neighbor to the south).  Though 
>> you will need a passport to cross the border, your cell phone doesn't. 
>> Depending where you are in the hotel, your cell phone (or data card) may 
>> give up on a weak signal from your carrier and switch to the Rogers 
>> Communications cell signal from Canada.  This constitutes international 
>> roaming and can be very expensive.  Unless you have a contract that 
>> includes it, you might consider contacting your provider to disable 
>> international roaming, if only for the first couple of weeks of July.  I 
>> found AT&T to be very helpful in providing assistance with my request.  To 
>> make it a bit easier for those interested, here are contact numbers for 
>> the various carriers:
>>
>> AT&T : 611 or 800-331-0500
>> Sprint : *2, press Talk or 888-211-4727
>> T-Mobile : 800-937-8997
>> Verizon : *611 or 800-922-0204
>> Virgin Mobile : 888-322-1122
>>
>> Here's to no cell phone bill surprises, eh?  If you supervise anyone 
>> without e-mail, please advise any of those attending convention.
>>
>> Regards,
>> John
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