[nabs-l] Fwd: [Members] Airline apologizes for forgetting blind teen

Serena serenacucco at verizon.net
Sun May 16 02:25:07 UTC 2010


I agree with Darrel.  Although the teen ideally should've tried to get off 
the plane by herself, ideally is the operative word.  If I were flying 
alone, I probably wouldn't even know which way to turn once I got off the 
plane.  I wouldn't just sit there, but I might also need help.

Serena


----- Original Message ----- 
From: "Darrell Shandrow" <darrell.shandrow at gmail.com>
To: "National Association of Blind Students mailing list" 
<nabs-l at nfbnet.org>
Sent: Saturday, May 15, 2010 9:33 PM
Subject: Re: [nabs-l] Fwd: [Members] Airline apologizes for forgetting blind 
teen


> Hello Sarah and all,
>
> I think we may want to exercise care before judging this situation too 
> quickly.
>
> Many times while traveling by air, flight attendants have asked that I 
> wait until the plane has emptied before leaving. Sometimes I do this and 
> sometimes I don't.
>
> If Jessica were asked to wait, then she were forgotten, then she certainly 
> does have a very legitimate complaint here.
>
> We also need to keep in mind that members of the blind community have wide 
> ranging capabilities and other disabilities with which they must cope.
>
> As always, this just comes down to the fact we all must exercise our due 
> diligence while performing our jobs to avoid problems of this sort.
>
>
> On 5/15/2010 4:19 PM, Sarah Alawami wrote:
>> I think she should have gotten off the plain by her self. How hard can 
>> that be? just  get off and turn right and go up the ramp thing and turn 
>> left and get out and then wait for your escort. but here's the story.
>>
>> Airline apologizes for forgetting blind teen
>>
>> Edmonton Journal , May 15, 2010
>>
>> United Airlines has apologized to a blind woman from Vancouver Island who
>> was abandoned on an empty plane in Chicago.
>>
>> Jessica Cabot of Courtenay, B.C., made headlines this week after she went
>> public about being forgotten in an empty United Airlines plane on an 
>> April 7
>> stopover in Chicago.
>>
>> The 18-year-old was waiting for flight attendants to escort her to a
>> connecting flight to Florida when she heard the plane door seal shut. Ten
>> minutes later two maintenance staff happened to find her on an 
>> unscheduled
>> check of the plane.
>>
>> She panicked in the plane, calling for help.
>>
>> After a series of complaints, Cabot received a $250 airline voucher and 
>> the
>> promise of an apology. Five weeks after her flight and a series of news
>> stories later, she finally got one.
>>
>> "They just called," said Cabot, on the phone from Jacksonville, Fla., 
>> where
>> she is visiting her fiance. "I can't even count how many times they said
>> sorry."
>>
>>
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>
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