[nabs-l] Fwd: [Members] Airline apologizes for forgetting blind teen

Sarah Alawami marrie12 at gmail.com
Sun May 16 06:12:16 UTC 2010


Agreed. She should  have known where the front of the plain was by the sound of the motor. After that she could have asked for help in getting to the gate. I think some serious training is needed to get her independence. That has helped me tremendously. Ok maybe not my spelling. lol.
On May 15, 2010, at 8:07 PM, Briley Pollard wrote:

> Abandoned? Was she really not paying attention? She couldn't get up and find the way out?
> 
> I know I'm sounding mean, (perhaps fueled by a weekend with family), but really? Is my annoyance completely unwarranted?
> 
> Briley
> On May 15, 2010, at 6:19 PM, Sarah Alawami wrote:
> 
>> I think she should have gotten off the plain by her self. How hard can that be? just  get off and turn right and go up the ramp thing and turn left and get out and then wait for your escort. but here's the story.
>> 
>> Airline apologizes for forgetting blind teen
>> 
>> Edmonton Journal , May 15, 2010
>> 
>> United Airlines has apologized to a blind woman from Vancouver Island who
>> was abandoned on an empty plane in Chicago.
>> 
>> Jessica Cabot of Courtenay, B.C., made headlines this week after she went
>> public about being forgotten in an empty United Airlines plane on an April 7
>> stopover in Chicago.
>> 
>> The 18-year-old was waiting for flight attendants to escort her to a
>> connecting flight to Florida when she heard the plane door seal shut. Ten
>> minutes later two maintenance staff happened to find her on an unscheduled
>> check of the plane.
>> 
>> She panicked in the plane, calling for help.
>> 
>> After a series of complaints, Cabot received a $250 airline voucher and the
>> promise of an apology. Five weeks after her flight and a series of news
>> stories later, she finally got one.
>> 
>> "They just called," said Cabot, on the phone from Jacksonville, Fla., where
>> she is visiting her fiance. "I can't even count how many times they said
>> sorry."
>> 
>> 
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> 
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