[nabs-l] Excel 2010 Question

[Dennis Clark]

Hi Dave,
I appreciate hearing that you are having success using Excel with Jaws 12. 
We have the latest version of Jaws 12, and we are using Windows 7.  However, 
I think I have uncovered the problem thanks to Jaws tech support.  The 
version of Office 2010 we are using is the downloadable 60 day trial version 
of Office 2010 which Microsoft offers, and it turns out that it isn't really 
Office 2010.  After many efforts by tech support to resolve the problem, the 
tech support representative had us press insert q, and we all discovered 
that Jaws had loaded the configuration file for Excel 2007, not 2010.  This 
was not a mistake where Jaws loaded the wrong configuration file, but rather 
that Microsoft is actually identifying this trial product as 2010 when it 
really isn't.  We will have Office 2010 tomorrow thanks to Amazon, so we 
will install it, and hopefully Excel will perform as it should.  I am 
comforted to know that Excel 2010 will work with Jaws 12 based on your 
experience.
All the best,
Dennis

----- Original Message ----- 
From: "David Andrews" <dandrews at visi.com>
To: "National Association of Blind Students mailing list" 
<nabs-l at nfbnet.org>
Sent: Wednesday, June 01, 2011 4:21 PM
Subject: Re: [nabs-l] Excel 2010 Question


> What version of JAWS are you using.  I use JAWS 12 with Excel 2010 almost 
> daily, and it works fine.  You may need to update your JAWS.
>
> Dave
>
> At 02:09 PM 6/1/2011, you wrote:
>>Hello,
>>We have just switched from Office 2002 to Office 2010. In the 2002 version 
>>of Excel, you could use the cursor keys to navigate from one cell to 
>>another.  But when Excel 2010 is opened, we find that Jaws is not 
>>announcing the cell name or any of its contents when we attempt to 
>>navigate with the cursor keys.  To be clear, it is actually moving from 
>>cell to cell, and we are able to type text in the cells just fine, but 
>>Jaws is not announcing the cell or its contents.  What should we be doing 
>>in order to get Jaws to speak as we navigate from cell to cell with the 
>>cursor keys?
>>I appreciate your assistance,
>>Dennis
>
>
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