[nabs-l] Blind and low vision airline travlers
Jedi
loneblindjedi at samobile.net
Thu Oct 20 22:53:53 UTC 2011
I think Braille row numbers would be nice, but aren't really necessary
as just counting the seats may be more efficient than trying to read
row numbers while quickly making your way down the isles. As to the
bathroom situation, I don't think we need special info on the layout as
its pretty obvious that the flush is near the toilet and so on. But if
you want, you could include labels on the buttons in the bathroom
themselves just like there are for the sighted. But honestly, it really
hasn't been a problem.
I'm with arielle on one thing. Most of our accessibility problems stem
from dealing with airline personnel. They tend to act in strange ways
when we're flying. I think some updated ADA training would be
appreciated by all of us. As to the blind, ADA training should include
relevant laws regarding cane storage (tell them that canes can be
stored with passengers if done so correctly). Other info should include
the fact that we do not have to board and deplane separately from other
passengers, but that it should be an option for guide dog users as some
prefer the additional time to situate their dogs.
But if accessibility is really where your interests are in terms of how
blind passengers use airlines, then your time and money are better
spent on issues of acquiring plane tickets and flight information. We
need more ways of getting up-to-date flight info that are accessible.
Mobile apps have helped in this respect, but some of these are also
inaccessible. As to getting plane tickets, some airlines and travel
sites are not screen reader friendly. When we get to the airport, we
find that many airlines are moving toward a kiosk-based check-in system
that we cannot use; we know that touchscreen machines can be made
accessible, but it seems that airlines (and the courts) don't see this
as a priority even though it's becoming a real problem for us. But at
the same time, airlines are willing to implement accessibility features
that are either useless, annoying, or completely ridiculous.
Respectfully,
Jedi
Original message:
> More specifically, the layout of the bathrooms as they are different on
> every airline. maybe a braille plaque on the inside of door explaining where
> the flush button etc. is? Brailled row and seat numbers, that sort of
> things. Not the redesign of the cabin or rows. Thanks, Va
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