[nabs-l] JAWS question, please help

Tue Sep 27 00:41:08 UTC 2011

Steve,

Yes I did upgrade to IE 8. When I had 7 still, I removed all the add-ons.
Some how I had an google tool bar and a ask.com bar. Not sure how I got both
of those things, but I had them, removed them both and all of the other add
ons. Yes all of my other programs are working. 

I was told you could repair both Jaws and IE. Do you know whow I would go
about doing that?

Marsha 

Marsha,

Is JFW working on other programs such as your word processor and 
Windows menus?  If it is, there is a
pretty good chance that the problem is with Internet Explorer.  
You said you updated Internet explorer
recently to version 8.  Are you certain that you got version 8 as 
version 9 is the current version and
there are some issues with screen readers.

If you have version 8, you should try to run it with "no 
add-ins."  If you are running Windows XP, you
will find this version of Internet Explorer in "System Tools" in 
the Accessories menu within Programs on
the Start Menu.  In Windows 7, you should be able to type 
"internet explorer" into the search box on the
start menu and one of the options returned should be the "(no 
add-ins)" version.  If that version of
Internet Explorer works, then you have an add-in that is causing 
the problem such as a toolbar or
something.

Best regards,

Steve Jacobson

On Sun, 25 Sep 2011 21:52:39 -0400, Marsha Drenth wrote:

I did update my jaws, and update my IE.  But I was having this 
problem before
I updated both.  Thanks for the suggestions!

Marsha

-----Original Message-----
From: nabs-l-bounces at nfbnet.org 
[mailto:nabs-l-bounces at nfbnet.org] On Behalf
Of Katie Wang
Sent: Saturday, September 24, 2011 11:57 PM
To: National Association of Blind Students mailing list
Subject: Re: [nabs-l] JAWS question, please help

Hi Marsha,
  I actually just had a related thought that is worth putting out
there.  Have you installed any third-party software lately? A few
months ago, I installed a program recommended by my on-line 
banking
site that is supposed to improve Internet security (preventing 
hackers
from stealing your passwords, etc.), but after the program was
installed I had exactly the same problem as you do: JAWS wasn't
reading the text on web pages.  I have no idea whether this is at 
all
relevant to you, but I just want to mention that sometimes 
third-party
software can interfere with JAWS in very unpredictable way, so if 
you
installed anything right before JAWS stopped working with IE it 
may be
worth removing the program and see whether it fixes things.
Also, I know the tech support at FS isn't the best, but if 
nothing
else comes through for you before Monday, it won't hurt to give 
them a
call.  At least there is a chance they will be able to solve the
problem for you!
   Katie

On 9/24/11, David Andrews <dandrews at visi.com> wrote:
 Marsha:  Having used both I can assure you that Windows 7 is 
better
 than Vista.  It is somewhat different from XP, but usable.  If 
and
 when you get a new computer you will have to move from XP.  It 
isn't that
 bad.

 I read the NBP book and it helped a lot.

 Dave

 At 04:01 PM 9/24/2011, you wrote:
I absolutely refuse to go to windows 7.  I will stay with XP for 
as long as
 I
possibily can.  Yes you can say I am an old timer in that regard.  
I don't
have much confidence in Microsoft.  For example look at Vista, 
and how much
of a screw up that was.  What is to say that 7 is any better.  
Nope, not
upgrading.

Okay I have digressed, back to the original question.  So if it 
is suppose
 to
work, then why is mine not.

Marsha

-----Original Message-----
From: nabs-l-bounces at nfbnet.org 
[mailto:nabs-l-bounces at nfbnet.org] On
 Behalf
Of Ashley Bramlett
Sent: Saturday, September 24, 2011 4:30 PM
To: National Association of Blind Students mailing list
Subject: Re: [nabs-l] JAWS question, please help

IE 8 should work with XP so Marsha shouldn't have a problem.  As 
versions
advance, they often do not work  work with old software.
Guess everyone needs to get rid of xp and go to windows 7.

-----Original Message-----
From: Humberto Avila
Sent: Saturday, September 24, 2011 2:23 PM
To: 'National Association of Blind Students mailing list'
Subject: Re: [nabs-l] JAWS question, please help

Hi chriss,

No.  sadly, Microsoft  did not make internet explorer 9 to work 
with
windows
xp, and it is not supported for that operating system.  Just like 
you've
 been
hearing about all those trends now that certain programs or 
functions will
not work with XP just because XP is not as new and updated as 
windows 7
and
even windows vista.  E.G.  windows media player 12.0 is also not 
supported
by
windows xp, and some other new applications designed to work with 
newer
systems.  Did you even hear that Microsoft is dropping support 
for windows
 xp
in 2014?

-----Original Message-----
From: nabs-l-bounces at nfbnet.org 
[mailto:nabs-l-bounces at nfbnet.org] On
 Behalf
Of Chris Nusbaum
Sent: Saturday, September 24, 2011 11:08 AM
To: National Association of Blind Students mailing list
Subject: Re: [nabs-l] JAWS question, please help

Hi Marsha and everyone,

I have IE 9 on Windows 7, but does it work on XP? I'm not sure.
Humberto, it sounds like version 8 was working for her before 
now, so
it should be compatible with XP.

Chris

On 9/24/11, Marsha Drenth <marsha.drenth at gmail.com> wrote:
 Just because I am using IE 8 doesn't mean it can't work.  I 
would rather
 figure out why its not working as is, as it was before.  I 
already
 updated
to
 IE 8, and that did not work.  So what is going to do for me to 
update to
IE9.
 I would like it to work with what I have, just because an update 
comes
 out
 doesn't mean it's the latest and greatest thing.

 So if you have any suggestions to why it is now not working, 
please
 share.

 Marsha

 -----Original Message-----
 From: nabs-l-bounces at nfbnet.org 
[mailto:nabs-l-bounces at nfbnet.org] On
Behalf
 Of Joshua Lester
 Sent: Saturday, September 24, 2011 11:01 AM
 To: National Association of Blind Students mailing list
 Subject: Re: [nabs-l] JAWS question, please help

 IE 8, is obselete.
 IE 9 just came out.
 Get it, and see what happens.
 Also, Jaws 13 should be out, if I'm not mistaken.
 If that doesn't work, let me know, and I'll contact Freedom 
Scientific.
 I'll E-mail them, so I don't have to deal with that 
unprofessional hold
 music.
 Blessings, Joshua

 On 9/24/11, Marsha Drenth <marsha.drenth at gmail.com> wrote:
 I am using JAWS 12.  And I have Internet Explorer 8.  when I go 
to a
 webpage,
 Jaws does not read the page.  I know its there, as I can use my 
other
 curser
 modes, and it will read the page.  But when in the PC mode, it 
reads
 nothing.
 Seems that this just happened a few days ago, before all was 
fine.  I
 originally had IE 7, so updated thinking that was the issue.  I 
have
 installed all the windows updates, including all the jaws 
updates.
Nothing
 has seemed to work.  This is very baffling to me.

 Please help!

 Marsha

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