[nabs-l] can't send email using Microsoft Outlook and Gmailaccount

Chris Nusbaum dotkid.nusbaum at gmail.com
Fri Apr 6 00:53:34 UTC 2012


I think I'll wait to see if suggestions on this
list fix the problem before I contact MS support.  To be honest, 
I don't really want to call somebody who is in India and speaks 
very broken English.  :)

Chris Nusbaum

"For we walk by faith, not by sight."
2 Corinthians 5:7

Sent from my BrailleNote

 ----- Original Message -----
From: Joshua Lester <jlester8462 at students.pccua.edu
To: National Association of Blind Students mailing list 
<nabs-l at nfbnet.org
 sent: Wed, 4 Apr 2012 21:14:52 -0500
Subject: Re: [nabs-l] can't send email using Microsoft Outlook 
and Gmailaccount

Wow!
I'd contact the Microsoft company.
Blessings, Joshua

On 4/4/12, Chris Nusbaum <dotkid.nusbaum at gmail.com> wrote:
 Hi everyone,

 I'm having a very frustrating problem with Microsoft Outlook 
2010.  I
 finally got it set up with my Gmail account and got it to 
receive
 emails.  For some reason, it thought I was using the trial 
version of
 Microsoft Office (and I might well have been,) and wanted me to 
buy
 the full version.  The funny thing is that I had bought 
Microsoft
 Office when I bought my laptop back in 2010.  I reentered the 
product
 key and reinstalled Office, and Outlook seemed to work.  I then 
told it
 to receive emails by pressing control m, and that worked.  The 
problem,
 however, is I can't send, reply, or forward emails.  I tried 
both
 pressing control n and clicking on "new message" from the home 
tab on
 the virtual ribbons.  Both of these methods did nothing; when I 
pressed
 control n, JAWS just said "control n" and did nothing, and when 
I
 clicked on new message from the ribbon, it just stayed in my 
Inbox.  I
 went into my account settings, and noticed that my SMTP 
(outgoing mail
 server) port was set to 587, so I changed it to 465, as this was 
the
 port number which worked when I set my BrailleNote up to send 
and
 receive emails from my Gmail account, and my BrailleNote uses 
the same
 servers (POP and SMTP) to send and receive emails as Outlook.  
But even
 after this setting was changed, I still can't send email from my
 account using Outlook.  Very frustrating and weird! Do any of 
you have
 any ideas as to how to fix this? I'm using the Gmail Web site to 
write
 this email, but I'd love to use Outlook, as I think it works 
very well
 and is easy to navigate using JAWS.  So, any help would be 
greatly
 appreciated!

 Thanks,

 Chris

 --
 Chris Nusbaum

 "The real problem of blindness is not the loss of eyesight.  The 
real
 problem is the misunderstanding and lack of education that 
exists.  If
 a blind person has the proper training and opportunity, 
blindness can
 be reduced to a mere physical nuissence." -- Kenneth Jernigan

 Visit the I C.A.N.  Foundation online at: 
www.icanfoundation.info for
 information on our foundation and how it helps blind and 
visually
 impaired children in MD say "I can!"

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