[nabs-l] Ah HA! I found the cooperate!

[Chun Chao]

Hello Chris:

I do not remember by now since the report was made in November of 2011.
>From what I can recall is that the National Center told me a "work ticket"
was initiated to contact and notify Lowes regarding the inaccessibility of
their website.
The way I see it is that once I find retailer(s) who is (are) willing to
cooperate with me as a client then I will pretty much stick with that (or
those) retailer(s) unless the retailer(s) either close shop or show signs of
faltering service.
Often times, I research products that I am looking for ahead of time so that
when I visit the stores I can be straight forward with finding that product
and witness it in its physical form.
I find it that store personnel are easy to cooperate with once I have "done
my shopping homework", figuratively speaking, which usually leads to a very
informational conversation with the store personnel; not to impress them by
any means but rather to see if a clientele relationship can be established
or not with the store in spite of my blindness.
It does not always work, however, with every place that I go to, but the
more places that I have a clientele relationship with the more options I
have in case things do not work out.

C.C. Alan

-----Original Message-----
From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On Behalf
Of Chris Nusbaum
Sent: Thursday, August 09, 2012 7:01 PM
To: 'National Association of Blind Students mailing list'
Subject: Re: [nabs-l] Ah HA! I found the cooperate!

Hi Alan,

I see. Very frustrating! I know how you feel, as I've tried to use Narrator
in Internet Explorer, and frankly, it sucked! Anyway, who did you talk to at
the national center? I only ask because I know a lot of people down there
and could probably help you get in touch with the right people.

Chris

-----Original Message-----
From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On Behalf
Of Chun Chao
Sent: Thursday, August 09, 2012 9:00 PM
To: 'National Association of Blind Students mailing list'
Subject: Re: [nabs-l] Ah HA! I found the cooperate!

I could not find their contact because I could not navigate their website at
all.
It was as if I was using the arrow keys with Microsoft Narrator on Internet
Explorer.
Even tabbing around the website and using the JAWS and NVDA hot keys proved
futile.
That was why I reported it to the National Center where they would have the
resource to notify Lowes regarding the issue.

C.C. Alan

-----Original Message-----
From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On Behalf
Of Chris Nusbaum
Sent: Thursday, August 09, 2012 3:14 PM
To: National Association of Blind Students mailing list
Subject: Re: [nabs-l] Ah HA! I found the culperate!

Did you report the issue to Loes?

Chris Nusbaum

Sent from my iPod

On Aug 9, 2012, at 12:24 PM, "Chun Chao" <zerone1683 at gmail.com> wrote:

> Dear Joshua:
> 
> During shopping season of last year between Thanksgiving and Christmas 
> when I was looking for laundry appliances because mine had worn out, I 
> came across an inaccessible website with one of the larger home 
> improvement companies as well Namely, it was www.lowes.com and I 
> reported the issue to the National Center to have the issue looked 
> into.
> I have not revisited the website since the incident and as a result 
> Lowes lost me as a potential customer.
> Thought I share the experience of running into an inaccessible website.
> 
> Regards,
> C.C. Alan
> Northern Nevada NFB
> 
> -----Original Message-----
> From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On 
> Behalf Of Joshua Lester
> Sent: Thursday, August 09, 2012 6:40 AM
> To: National Association of Blind Students mailing list
> Subject: [nabs-l] Ah HA! I found the culperate!
> 
> I asked about Flash Websites, and why Jaws couldn't read them, in an 
> earlier thread!
> Well: I've found the main culperate in inaccessible Websites!
> www.wix.com
> Wix has made all of their Websites, including this one, inaccessible 
> with screenreaders!
> http://www.bibleway.ca
> The site that I used in the earlier thread, www.altitudeworship.com is 
> also powered by Wix!
> We need to do something about this!
> You may think this is off topic for the list, because these two sites 
> are for churches, but I know of some colleges, that use this same 
> company, to make their Websites inaccessible.
> Blessings, Joshua
> 
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