[nabs-l] Problem with library databases

[wmodnl wmodnl]

What you are describing is a discussion of a complex system.  I have learned, in part, from taking a course on deep thinking behind systems, is that, every system, has a trap and way out.  The trap:
Here, you are not able to access the databases.  The way out, may be strait forward.  Find out, if your library at your school owns the rights to using the databases such as EBSCO.  If not, find out if a local public library or another college within your university owns the rights.
You can usually access the databases throughout a truncated method.  Go to your library's home page.  Look for databases, or something that says "search all databases."  Look for a A-Z list.  Look for EBSCO.  Press Shift+Enter, to open it in a new window.  If your library's page is accessible, and they own the rights to the service, that page will appear in an accessible format.  This is due to you entering it from your schools page directly.  This technique was told to me by someone working in the field of accessible technology, as an assistive tech specialist.  I was using EBSCO from my school's library last evening and had no problem.
Hope this helps.  Enjoy the rest of your day and weekend.
Best wishes,
William O'Donnell


Sent from my iPad

On Dec 1, 2012, at 11:04 AM, "Jewel" <herekittykat2 at gmail.com> wrote:

> Dear Antonio,
> I've got some good news and some bad news...the good news is that the
> EBSCO tech support people know about the problem and are working on
> it. The bad news is that it will take a lot of time and in the
> meantime, EBSCO library databases are inaccessible to JAWS users. This
> is due to an update they installed over the Thanksgiving holiday. I,
> too, was having trouble with my school's library database access. I
> could put in search results, but the window would be blank after that.
> This is *not* a JAWS issue, but due to an update that they made that
> they didn't check with accessible technology before implementing. It
> also is not going to make a difference what internet browser you use.
> I've tried Internet Explorer, Mozilla Firefox, and Google Chrome. None
> work.
> 
> Until they fix the problem that makes it inaccessible to the blind, we
> will have to use readers for researching with EBSCO. This is extremely
> annoying, I know. I had to schedule a three-hour research time with a
> reader yesterday so I could get articles for a research paper I'm
> working on. Now, if those articles don't work, I'll have to wait and
> schedule another time after the weekend rather than just going into it
> on my own. You should talk to your school's disability services office
> and see if someone can work with you as a reader for research. If not,
> you'll need to find someone willing to take time out at this rough
> end-of-semester time to help you, which I doubt will be easy.
> 
> This seems to be a trend in technology, to update to an inaccessible
> version and after getting complaints, they work on retrofitting the
> update to allow for accessible technology. It's extremely frustrating,
> and I plain and simple hate it.
> 
> Anyway, there's my take on it. It's not just you, Antonio, but all
> EBSCO library databases (such as NC Live, which is what I use).
> 
> Sorry to be the bearer of bad news,
> Jewel
> 
> On 12/1/12, Antonio M. Guimaraes Jr. <freethaught at gmail.com> wrote:
>> Hello,
>> Has anyone had any recent issues with the EBSCO electronic databases?
>> 
>> I am accessing library databases from my school network, and the page
>> appears to be blank once I click on a link that says "federated databases."
>> 
>> I'm using Firefox and cannot determine which version of it.
>> I am using jaws 12.
>> Something has gotten updated here. Either the browser or the screen reader.
>> Any experiences would be appreciated.
>> Antonio
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