[nabs-l] Seems we lost an ally

[Antonio Guimaraes]

Dear NABS members,

It is more than obvious to me that the new Learning Ally download 
features fall short of offering blind screen reader users the services 
we've come to know in previous years.

Today I experienced at least an hour of frustrations trying to use their 
new and improved program for downloads. I have listened to their You 
Tube video explaining the process, and then reached out to people like 
you for some feedback.

There are several reports that blind readers can not use Learning Ally's 
download features.

I am not a happy scholar. I am writing to find out if you too have come 
up against issues with the download service.

The NABS division and its membership should not accept lack of access 
from an organization that has long been at the forefront in providing 
access to recorded texts for blind users.

Your experience will only help confirm some of the reported issues, and 
hopefully result in rectifying what must certainly be an oversight on 
Learning Ally's part.

Sincerely,

Antonio Guimaraes