[nabs-l] Learning Ally again

[Chris Nusbaum]

I think some people have contacted Sean, and he is on the list, 
so he, like the rest of us, has been inendated with emails 
reporting problems with Learning Ally's new Web site and download 
manager.  So he knows about it.

Chris

"The real problem of blindness is not the loss of eyesight.  The 
real problem is the misunderstanding and lack of education that 
exists.  If a blind person has the proper training and 
opportunity, blindness can be reduced to a mere physical 
nuisance."
-- Kenneth Jernigan

 ----- Original Message -----
From: "Amy Sabo" <amylsabo at comcast.net
To: "'National Association of Blind Students mailing list'" 
<nabs-l at nfbnet.org
Date sent: Sat, 7 Jan 2012 13:47:33 -0700
Subject: Re: [nabs-l] Learning Ally again

Hello all,

As to the problems that we as students that are dealing with the
inaccessible of the new learning allay web site and, how we can
access our books in downloading them has anyone sent shawn
wayland, the president of nabs an email of this problem or, I'm
sure that he is aware of this problem and, if not then I think he
needs to address this with the company himself since he is the
new president of nabs?

This is my thoughts and ideas on this problem...  what do you all
think?


Thanks a bunch,
amy

-----Original Message-----
From: nabs-l-bounces at nfbnet.org
[mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Marsha Drenth
Sent: Saturday, January 07, 2012 8:39 AM
To: 'National Association of Blind Students mailing list'
Subject: [nabs-l] Learning Ally again

Fellow Students,



As I said in a previous post, I emailed the customer service
people at
Learning Ally.  In their response to me, I received the attached
file.  Now I
haven't quite got this process to work.  And it is by no means
completely
accessible.  Perhaps this will help someone figure it out better
than I have.
I do now have the book I needed, but I think I'd rather have a
root canal.
When I respond to customer service I will most definitely be
telling them
how they can improve.



Good luck,

marsha



_______________________________________________
nabs-l mailing list
nabs-l at nfbnet.org
http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
To unsubscribe, change your list options or get your account info 
for nabs-l:
http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/dotkid.nusbau
m%40gmail.com