[nabs-l] Learning Ally again

[Dave Webster]

hI I'm Dave.  You know I had a problem or actually still do have a bit of a
problem with that too.  I can use the download manager but for some reason
can't use the new audio manager.  it keeps giving me a server eror.  I tried
to call them this last week but they never did call me back so.

-----Original Message-----
From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On Behalf
Of Chris Nusbaum
Sent: Saturday, January 07, 2012 4:51 PM
To: National Association of Blind Students mailing list
Subject: Re: [nabs-l] Learning Ally again

I think some people have contacted Sean, and he is on the list, so he, like
the rest of us, has been inendated with emails reporting problems with
Learning Ally's new Web site and download manager.  So he knows about it.

Chris

"The real problem of blindness is not the loss of eyesight.  The real
problem is the misunderstanding and lack of education that exists.  If a
blind person has the proper training and opportunity, blindness can be
reduced to a mere physical nuisance."
-- Kenneth Jernigan

 ----- Original Message -----
From: "Amy Sabo" <amylsabo at comcast.net
To: "'National Association of Blind Students mailing list'" 
<nabs-l at nfbnet.org
Date sent: Sat, 7 Jan 2012 13:47:33 -0700
Subject: Re: [nabs-l] Learning Ally again

Hello all,

As to the problems that we as students that are dealing with the
inaccessible of the new learning allay web site and, how we can access our
books in downloading them has anyone sent shawn wayland, the president of
nabs an email of this problem or, I'm sure that he is aware of this problem
and, if not then I think he needs to address this with the company himself
since he is the new president of nabs?

This is my thoughts and ideas on this problem...  what do you all think?


Thanks a bunch,
amy

-----Original Message-----
From: nabs-l-bounces at nfbnet.org
[mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Marsha Drenth
Sent: Saturday, January 07, 2012 8:39 AM
To: 'National Association of Blind Students mailing list'
Subject: [nabs-l] Learning Ally again

Fellow Students,



As I said in a previous post, I emailed the customer service people at
Learning Ally.  In their response to me, I received the attached file.  Now
I haven't quite got this process to work.  And it is by no means completely
accessible.  Perhaps this will help someone figure it out better than I
have.
I do now have the book I needed, but I think I'd rather have a root canal.
When I respond to customer service I will most definitely be telling them
how they can improve.



Good luck,

marsha



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