[nabs-l] Learning Ally

[Amy Sabo]

Hello shawn,

Thank you for your views on this topic with learning allay and,
your views on this thread with nabs and this list serv. I'm glad
that Antonio has decided to take this problem under his hat and
deal with this for all of us students and, also has been advised
by you to be the main liaison for nabs and the company.

Thanks again for the update and, also for Antonio's help and
assistance in doing this for us!




Hugs,
amy

-----Original Message-----
From: nabs-l-bounces at nfbnet.org
[mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Sean Whalen
Sent: Monday, January 09, 2012 12:42 PM
To: nabs-l at nfbnet.org
Subject: [nabs-l] Learning Ally

Dear List,

 

I just wanted to jump in here to let you all know that the issues
with the usability of the Learning Ally website and download
manager are concerns that, thanks to Antonio, we are aware of. We
are definitely concerned with the ease of access to books for
screen reader users. It seems clear that the folks at Learning
Ally are likewise concerned with the issue judging by their
interest in collecting information on the specific problems blind
students are having accessing books.

 

Since the problem has already been brought to the attention of
Learning Ally staff, including their chief technical officer, I
don't feel that any type of formal communication or complaint
from NABS is warranted at this time, especially in light of the
apparent willingness of Learning Ally to solicit feedback and
address the issue.

 

As Antonio is personally familiar with the
accessibility/usability issues, and has already begun to engage
in a dialogue with key staff at Learning Ally, he will continue
to serve as the point person on this issue, updating the list and
NABS board as necessary.

 

In the interim, I encourage folks who need immediate access to LA
books to call tech support to be walked through the download
process. I also encourage everybody who has experienced
difficulty with the website and download manager to voice their
concerns and specific problems to Learning Ally by responding to
the on-list request for feedback.

 

Rest assured that NABS will push to ensure the usability of the
website in a formal way if required, but I am optimistic that
this issue can and will be resolved expeditiously thanks to the
work of Antonio, students who respond with feedback on their
issues and the Learning Ally staff.

 

Thanks,

 

Sean

 

 

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