[nabs-l] JAWS 13 issues?
Arielle Silverman
arielle71 at gmail.com
Mon Sep 17 20:08:37 UTC 2012
Hi Steve,
If I am using a Windows 7 machine with IE 9 installed on it, will this
windows update trick still work? I don't think so because I actually
tried installing IE 8 and was told that Windows 7 didn't support IE 8.
Arielle
On 9/17/12, Steve Jacobson <steve.jacobson at visi.com> wrote:
> Another approach is to go back to Internet Explorer 8. This is fairly easy
> to do. Go in to Windows Update and then go to Update
> History and look for the Internet Explorer 9 update. I know of no easy way
> to find it other than to arrow down through the list
> until you find it. Once you find it, press the "applications" key,
> sometimes called the "context" key which is usually just to
> the left of the right control key. This should bring up a menu that
> includes "remove" or "uninstall." I don't remember the exact
> wording. Press ENTER on that selection and follow any prompts. You will
> not need to install IE 8 again because removing the
> update to IE 9 rolls back to IE 8.
>
> There were major changes to how IE 9 displays web pages and this has caused
> some problems for screen readers. Certainly using
> FireFox is another good option as well.
>
> Best regards,
>
> Steve Jacobson
>
>
> On Mon, 17 Sep 2012 12:52:03 -0600, Arielle Silverman wrote:
>
>>Hi Jewel,
>>Are you using Internet Explorer 9? I have JAWS 11 still, but I've
>>encountered the exact same problems you describe when I try to use IE
>>9. I don't believe there's a fix yet except to use Firefox instead of
>>IE on pages that have buttons or check boxes since JAWS has trouble
>>detecting them with IE 9. I too am frustrated by this problem so if
>>anyone has figured out how to make IE 9 work with buttons and check
>>boxes, please let me know.
>>Best,
>>Arielle
>
>>On 9/17/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
>>> Hi Jewel,
>>>
>>> I don't believe that this is a known issue with JAWS 13- I have never
>>> encountered this problem myself nor heard about it from anyone else
>>> who uses the program. Perhaps it would be worthwhile to try
>>> reinstalling JAWS 13? You might need some sighted assistance with this
>>> process since you will need to remove JAWS first before attempting a
>>> new installation and I'm not sure if it would fix your issue, but from
>>> past experience JAWS upgrades can be finicky sometimes and don't
>>> always install properly. Just a suggestion- Sorry I can't be of more
>>> specific help!
>>>
>>> Katie
>>>
>>>
>>> On 9/17/12, Jewel <herekittykat2 at gmail.com> wrote:
>>>> Hey guys,
>>>> Ever since I upgraded to JAWS 13, I have noticed a lot more blanks
>>>> between text (of any kind, link or non-link). Instead of having say
>>>> Home, and then I arrow down and it goes to the next link, I get "Home,
>>>> blank, blank, blank, Other Link).
>>>>
>>>> Another issue I have found is that it seems to be missing some
>>>> buttons. For example, in Bookshare, I have to get a sighted person to
>>>> click the "Download" button, because JAWS doesn't read it. I tried
>>>> JAWS cursor, and that was no good. I don't know what else to try.
>>>>
>>>> Does anyone know if this is a known problem with JAWS 13, or is it
>>>> just me? What can I do about this?
>>>>
>>>> Wondering,
>>>> Jewel
>>>>
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