[nabs-l] JAWS 13 issues?

[Katie Wang]

Hi Arielle and all,

I actually just came across a news story on-line stating that Google
is dropping support for IE 8 after mid-November. This means that IE 8
will not work with any Google services, such as Search or Mail, so
going back to the older version of the browser may not be the best
option at this point. I use JAWS 13 and IE 9 on a Windows 7 laptop and
everything works fine, but I understand that you may not want to shell
out a few hundred dolloars for a JAWS upgrade  if JAWS 11 can do
everything else you need. All things considered, Firefox might still
be your best alternative!

Katie


On 9/18/12, David Andrews <dandrews at visi.com> wrote:
> Windows 7 does support IE8, I use them together every day -- but I
> don't know if you can go back from IE9?
>
> Dave
>
> At 03:08 PM 9/17/2012, you wrote:
>>Hi Steve,
>>If I am using a Windows 7 machine with IE 9 installed on it, will this
>>windows update trick still work? I don't think so because I actually
>>tried installing IE 8 and was told that Windows 7 didn't support IE 8.
>>Arielle
>>
>>On 9/17/12, Steve Jacobson <steve.jacobson at visi.com> wrote:
>> > Another approach is to go back to Internet Explorer 8.  This is fairly
>> > easy
>> > to do.  Go in to Windows Update and then go to Update
>> > History and look for the Internet Explorer 9 update.  I know of no easy
>> > way
>> > to find it other than to arrow down through the list
>> > until you find it.  Once you find it, press the "applications" key,
>> > sometimes called the "context" key which is usually just to
>> > the left of the right control key.  This should bring up a menu that
>> > includes "remove" or "uninstall."  I don't remember the exact
>> > wording.  Press ENTER on that selection and follow any prompts.  You
>> > will
>> > not need to install IE 8 again because removing the
>> > update to IE 9 rolls back to IE 8.
>> >
>> > There were major changes to how IE 9 displays web pages and this has
>> > caused
>> > some problems for screen readers.  Certainly using
>> > FireFox is another good option as well.
>> >
>> > Best regards,
>> >
>> > Steve Jacobson
>> >
>> >
>> > On Mon, 17 Sep 2012 12:52:03 -0600, Arielle Silverman wrote:
>> >
>> >>Hi Jewel,
>> >>Are you using Internet Explorer 9? I have JAWS 11 still, but I've
>> >>encountered the exact same problems you describe when I try to use IE
>> >>9. I don't believe there's a fix yet except to use Firefox instead of
>> >>IE on pages that have buttons or check boxes since JAWS has trouble
>> >>detecting them with IE 9. I too am frustrated by this problem so if
>> >>anyone has figured out how to make IE 9 work with buttons and check
>> >>boxes, please let me know.
>> >>Best,
>> >>Arielle
>> >
>> >>On 9/17/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
>> >>> Hi Jewel,
>> >>>
>> >>> I don't believe that this is a known issue with JAWS 13- I have never
>> >>> encountered this problem myself nor heard about it from anyone else
>> >>> who uses the program. Perhaps it would be worthwhile to try
>> >>> reinstalling JAWS 13? You might need some sighted assistance with
>> >>> this
>> >>> process since you will need to remove JAWS first before attempting a
>> >>> new installation and I'm not sure if it would fix your issue, but
>> >>> from
>> >>> past experience JAWS upgrades can be finicky sometimes and don't
>> >>> always install properly. Just a suggestion- Sorry I can't be of more
>> >>> specific help!
>> >>>
>> >>> Katie
>> >>>
>> >>>
>> >>> On 9/17/12, Jewel <herekittykat2 at gmail.com> wrote:
>> >>>> Hey guys,
>> >>>> Ever since I upgraded to JAWS 13, I have noticed a lot more blanks
>> >>>> between text (of any kind, link or non-link). Instead of having say
>> >>>> Home, and then I arrow down and it goes to the next link, I get
>> >>>> "Home,
>> >>>> blank, blank, blank, Other Link).
>> >>>>
>> >>>> Another issue I have found is that it seems to be missing some
>> >>>> buttons. For example, in Bookshare, I have to get a sighted person
>> >>>> to
>> >>>> click the "Download" button, because JAWS doesn't read it. I tried
>> >>>> JAWS cursor, and that was no good. I don't know what else to try.
>> >>>>
>> >>>> Does anyone know if this is a known problem with JAWS 13, or is it
>> >>>> just me? What can I do about this?
>> >>>>
>> >>>> Wondering,
>> >>>> Jewel
>
>
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