[nabs-l] JAWS 13 issues?

Jewel herekittykat2 at gmail.com
Tue Sep 18 19:42:19 UTC 2012


Hey Katie,
Thank you so much for letting me know about that! I use Google search
and Gmail and Google groups and all, so not being able to use Google
services would be disasterous  fir me! I think I'll put up with IE 9
and hope they fix things

You say everything works for you. I have the same set-up qas you
do...do you have any trouble with Bookshare? It's not showing the
Download button. I have a similar problem with BARD...not being able
to browse by author, title letter, or subject...those two things
really cut into my ability to find books and download them
independently.

I tried re-upgrading my JAWS and that didn't work...what else should I
try, or should I write to someone about this, like Microsoft or
Freedom Scientific?

Perplexed by this problem,
Jewel

On 9/18/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
> Hi Arielle and all,
>
> I actually just came across a news story on-line stating that Google
> is dropping support for IE 8 after mid-November. This means that IE 8
> will not work with any Google services, such as Search or Mail, so
> going back to the older version of the browser may not be the best
> option at this point. I use JAWS 13 and IE 9 on a Windows 7 laptop and
> everything works fine, but I understand that you may not want to shell
> out a few hundred dolloars for a JAWS upgrade  if JAWS 11 can do
> everything else you need. All things considered, Firefox might still
> be your best alternative!
>
> Katie
>
>
> On 9/18/12, David Andrews <dandrews at visi.com> wrote:
>> Windows 7 does support IE8, I use them together every day -- but I
>> don't know if you can go back from IE9?
>>
>> Dave
>>
>> At 03:08 PM 9/17/2012, you wrote:
>>>Hi Steve,
>>>If I am using a Windows 7 machine with IE 9 installed on it, will this
>>>windows update trick still work? I don't think so because I actually
>>>tried installing IE 8 and was told that Windows 7 didn't support IE 8.
>>>Arielle
>>>
>>>On 9/17/12, Steve Jacobson <steve.jacobson at visi.com> wrote:
>>> > Another approach is to go back to Internet Explorer 8.  This is fairly
>>> > easy
>>> > to do.  Go in to Windows Update and then go to Update
>>> > History and look for the Internet Explorer 9 update.  I know of no
>>> > easy
>>> > way
>>> > to find it other than to arrow down through the list
>>> > until you find it.  Once you find it, press the "applications" key,
>>> > sometimes called the "context" key which is usually just to
>>> > the left of the right control key.  This should bring up a menu that
>>> > includes "remove" or "uninstall."  I don't remember the exact
>>> > wording.  Press ENTER on that selection and follow any prompts.  You
>>> > will
>>> > not need to install IE 8 again because removing the
>>> > update to IE 9 rolls back to IE 8.
>>> >
>>> > There were major changes to how IE 9 displays web pages and this has
>>> > caused
>>> > some problems for screen readers.  Certainly using
>>> > FireFox is another good option as well.
>>> >
>>> > Best regards,
>>> >
>>> > Steve Jacobson
>>> >
>>> >
>>> > On Mon, 17 Sep 2012 12:52:03 -0600, Arielle Silverman wrote:
>>> >
>>> >>Hi Jewel,
>>> >>Are you using Internet Explorer 9? I have JAWS 11 still, but I've
>>> >>encountered the exact same problems you describe when I try to use IE
>>> >>9. I don't believe there's a fix yet except to use Firefox instead of
>>> >>IE on pages that have buttons or check boxes since JAWS has trouble
>>> >>detecting them with IE 9. I too am frustrated by this problem so if
>>> >>anyone has figured out how to make IE 9 work with buttons and check
>>> >>boxes, please let me know.
>>> >>Best,
>>> >>Arielle
>>> >
>>> >>On 9/17/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
>>> >>> Hi Jewel,
>>> >>>
>>> >>> I don't believe that this is a known issue with JAWS 13- I have
>>> >>> never
>>> >>> encountered this problem myself nor heard about it from anyone else
>>> >>> who uses the program. Perhaps it would be worthwhile to try
>>> >>> reinstalling JAWS 13? You might need some sighted assistance with
>>> >>> this
>>> >>> process since you will need to remove JAWS first before attempting a
>>> >>> new installation and I'm not sure if it would fix your issue, but
>>> >>> from
>>> >>> past experience JAWS upgrades can be finicky sometimes and don't
>>> >>> always install properly. Just a suggestion- Sorry I can't be of more
>>> >>> specific help!
>>> >>>
>>> >>> Katie
>>> >>>
>>> >>>
>>> >>> On 9/17/12, Jewel <herekittykat2 at gmail.com> wrote:
>>> >>>> Hey guys,
>>> >>>> Ever since I upgraded to JAWS 13, I have noticed a lot more blanks
>>> >>>> between text (of any kind, link or non-link). Instead of having say
>>> >>>> Home, and then I arrow down and it goes to the next link, I get
>>> >>>> "Home,
>>> >>>> blank, blank, blank, Other Link).
>>> >>>>
>>> >>>> Another issue I have found is that it seems to be missing some
>>> >>>> buttons. For example, in Bookshare, I have to get a sighted person
>>> >>>> to
>>> >>>> click the "Download" button, because JAWS doesn't read it. I tried
>>> >>>> JAWS cursor, and that was no good. I don't know what else to try.
>>> >>>>
>>> >>>> Does anyone know if this is a known problem with JAWS 13, or is it
>>> >>>> just me? What can I do about this?
>>> >>>>
>>> >>>> Wondering,
>>> >>>> Jewel
>>
>>
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