[nabs-l] JAWS 13 issues?

[Katie Wang]

Hi Jewel,

I'm equally perplexed by your problem-- I use both BARD and Bookshare
regularly, and neither site has ever given me any problems. I can't
think of anything else for you to try. Maybe it's time to give Freedom
Scientific tech support a call (727-803-8600) and see if they might
have any insights. Hope you will be able to get this issue resolved
soon!

Katie


On 9/19/12, David Andrews <dandrews at visi.com> wrote:
> Actually, what I read is that the dropped support was for GoogleDocs
> services.  So, this might include mail, but I don't think it would
> include search--it is not a part of Google Docs.
>
> Dave
>
> At 01:49 PM 9/18/2012, you wrote:
>>Hi Arielle and all,
>>
>>I actually just came across a news story on-line stating that Google
>>is dropping support for IE 8 after mid-November. This means that IE 8
>>will not work with any Google services, such as Search or Mail, so
>>going back to the older version of the browser may not be the best
>>option at this point. I use JAWS 13 and IE 9 on a Windows 7 laptop and
>>everything works fine, but I understand that you may not want to shell
>>out a few hundred dolloars for a JAWS upgrade  if JAWS 11 can do
>>everything else you need. All things considered, Firefox might still
>>be your best alternative!
>>
>>Katie
>>
>>
>>On 9/18/12, David Andrews <dandrews at visi.com> wrote:
>> > Windows 7 does support IE8, I use them together every day -- but I
>> > don't know if you can go back from IE9?
>> >
>> > Dave
>> >
>> > At 03:08 PM 9/17/2012, you wrote:
>> >>Hi Steve,
>> >>If I am using a Windows 7 machine with IE 9 installed on it, will this
>> >>windows update trick still work? I don't think so because I actually
>> >>tried installing IE 8 and was told that Windows 7 didn't support IE 8.
>> >>Arielle
>> >>
>> >>On 9/17/12, Steve Jacobson <steve.jacobson at visi.com> wrote:
>> >> > Another approach is to go back to Internet Explorer 8.  This is
>> >> > fairly
>> >> > easy
>> >> > to do.  Go in to Windows Update and then go to Update
>> >> > History and look for the Internet Explorer 9 update.  I know of no
>> >> > easy
>> >> > way
>> >> > to find it other than to arrow down through the list
>> >> > until you find it.  Once you find it, press the "applications" key,
>> >> > sometimes called the "context" key which is usually just to
>> >> > the left of the right control key.  This should bring up a menu that
>> >> > includes "remove" or "uninstall."  I don't remember the exact
>> >> > wording.  Press ENTER on that selection and follow any prompts.  You
>> >> > will
>> >> > not need to install IE 8 again because removing the
>> >> > update to IE 9 rolls back to IE 8.
>> >> >
>> >> > There were major changes to how IE 9 displays web pages and this has
>> >> > caused
>> >> > some problems for screen readers.  Certainly using
>> >> > FireFox is another good option as well.
>> >> >
>> >> > Best regards,
>> >> >
>> >> > Steve Jacobson
>> >> >
>> >> >
>> >> > On Mon, 17 Sep 2012 12:52:03 -0600, Arielle Silverman wrote:
>> >> >
>> >> >>Hi Jewel,
>> >> >>Are you using Internet Explorer 9? I have JAWS 11 still, but I've
>> >> >>encountered the exact same problems you describe when I try to use
>> >> >> IE
>> >> >>9. I don't believe there's a fix yet except to use Firefox instead
>> >> >> of
>> >> >>IE on pages that have buttons or check boxes since JAWS has trouble
>> >> >>detecting them with IE 9. I too am frustrated by this problem so if
>> >> >>anyone has figured out how to make IE 9 work with buttons and check
>> >> >>boxes, please let me know.
>> >> >>Best,
>> >> >>Arielle
>> >> >
>> >> >>On 9/17/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
>> >> >>> Hi Jewel,
>> >> >>>
>> >> >>> I don't believe that this is a known issue with JAWS 13- I have
>> >> >>> never
>> >> >>> encountered this problem myself nor heard about it from anyone
>> >> >>> else
>> >> >>> who uses the program. Perhaps it would be worthwhile to try
>> >> >>> reinstalling JAWS 13? You might need some sighted assistance with
>> >> >>> this
>> >> >>> process since you will need to remove JAWS first before attempting
>> >> >>> a
>> >> >>> new installation and I'm not sure if it would fix your issue, but
>> >> >>> from
>> >> >>> past experience JAWS upgrades can be finicky sometimes and don't
>> >> >>> always install properly. Just a suggestion- Sorry I can't be of
>> >> >>> more
>> >> >>> specific help!
>> >> >>>
>> >> >>> Katie
>> >> >>>
>> >> >>>
>> >> >>> On 9/17/12, Jewel <herekittykat2 at gmail.com> wrote:
>> >> >>>> Hey guys,
>> >> >>>> Ever since I upgraded to JAWS 13, I have noticed a lot more
>> >> >>>> blanks
>> >> >>>> between text (of any kind, link or non-link). Instead of having
>> >> >>>> say
>> >> >>>> Home, and then I arrow down and it goes to the next link, I get
>> >> >>>> "Home,
>> >> >>>> blank, blank, blank, Other Link).
>> >> >>>>
>> >> >>>> Another issue I have found is that it seems to be missing some
>> >> >>>> buttons. For example, in Bookshare, I have to get a sighted
>> >> >>>> person
>> >> >>>> to
>> >> >>>> click the "Download" button, because JAWS doesn't read it. I
>> >> >>>> tried
>> >> >>>> JAWS cursor, and that was no good. I don't know what else to try.
>> >> >>>>
>> >> >>>> Does anyone know if this is a known problem with JAWS 13, or is
>> >> >>>> it
>> >> >>>> just me? What can I do about this?
>> >> >>>>
>> >> >>>> Wondering,
>> >> >>>> Jewel
>
>
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