[nabs-l] JAWS 13 issues?

[Sarah]

Does anyone have Windows 8 yet?

 ----- Original Message -----
From: Katie Wang <bunnykatie6 at gmail.com
To: National Association of Blind Students mailing list 
<nabs-l at nfbnet.org
Date sent: Wed, 19 Sep 2012 10:28:30 -0400
Subject: Re: [nabs-l] JAWS 13 issues?

Hi Jewel,

I'm equally perplexed by your problem-- I use both BARD and 
Bookshare
regularly, and neither site has ever given me any problems.  I 
can't
think of anything else for you to try.  Maybe it's time to give 
Freedom
Scientific tech support a call (727-803-8600) and see if they 
might
have any insights.  Hope you will be able to get this issue 
resolved
soon!

Katie


On 9/19/12, David Andrews <dandrews at visi.com> wrote:
 Actually, what I read is that the dropped support was for 
GoogleDocs
 services.  So, this might include mail, but I don't think it 
would
 include search--it is not a part of Google Docs.

 Dave

 At 01:49 PM 9/18/2012, you wrote:
Hi Arielle and all,

I actually just came across a news story on-line stating that 
Google
is dropping support for IE 8 after mid-November.  This means that 
IE 8
will not work with any Google services, such as Search or Mail, 
so
going back to the older version of the browser may not be the 
best
option at this point.  I use JAWS 13 and IE 9 on a Windows 7 
laptop and
everything works fine, but I understand that you may not want to 
shell
out a few hundred dolloars for a JAWS upgrade  if JAWS 11 can do
everything else you need.  All things considered, Firefox might 
still
be your best alternative!

Katie


On 9/18/12, David Andrews <dandrews at visi.com> wrote:
 Windows 7 does support IE8, I use them together every day -- but 
I
 don't know if you can go back from IE9?

 Dave

 At 03:08 PM 9/17/2012, you wrote:
Hi Steve,
If I am using a Windows 7 machine with IE 9 installed on it, will 
this
windows update trick still work? I don't think so because I 
actually
tried installing IE 8 and was told that Windows 7 didn't support 
IE 8.
Arielle

On 9/17/12, Steve Jacobson <steve.jacobson at visi.com> wrote:
 Another approach is to go back to Internet Explorer 8.  This is
 fairly
 easy
 to do.  Go in to Windows Update and then go to Update
 History and look for the Internet Explorer 9 update.  I know of 
no
 easy
 way
 to find it other than to arrow down through the list
 until you find it.  Once you find it, press the "applications" 
key,
 sometimes called the "context" key which is usually just to
 the left of the right control key.  This should bring up a menu 
that
 includes "remove" or "uninstall."  I don't remember the exact
 wording.  Press ENTER on that selection and follow any prompts.  
You
 will
 not need to install IE 8 again because removing the
 update to IE 9 rolls back to IE 8.

 There were major changes to how IE 9 displays web pages and this 
has
 caused
 some problems for screen readers.  Certainly using
 FireFox is another good option as well.

 Best regards,

 Steve Jacobson


 On Mon, 17 Sep 2012 12:52:03 -0600, Arielle Silverman wrote:

Hi Jewel,
Are you using Internet Explorer 9? I have JAWS 11 still, but I've
encountered the exact same problems you describe when I try to 
use
 IE
9.  I don't believe there's a fix yet except to use Firefox 
instead
 of
IE on pages that have buttons or check boxes since JAWS has 
trouble
detecting them with IE 9.  I too am frustrated by this problem so 
if
anyone has figured out how to make IE 9 work with buttons and 
check
boxes, please let me know.
Best,
Arielle

On 9/17/12, Katie Wang <bunnykatie6 at gmail.com> wrote:
 Hi Jewel,

 I don't believe that this is a known issue with JAWS 13- I have
 never
 encountered this problem myself nor heard about it from anyone
 else
 who uses the program.  Perhaps it would be worthwhile to try
 reinstalling JAWS 13? You might need some sighted assistance 
with
 this
 process since you will need to remove JAWS first before 
attempting
 a
 new installation and I'm not sure if it would fix your issue, 
but
 from
 past experience JAWS upgrades can be finicky sometimes and don't
 always install properly.  Just a suggestion- Sorry I can't be of
 more
 specific help!

 Katie


 On 9/17/12, Jewel <herekittykat2 at gmail.com> wrote:
 Hey guys,
 Ever since I upgraded to JAWS 13, I have noticed a lot more
 blanks
 between text (of any kind, link or non-link).  Instead of having
 say
 Home, and then I arrow down and it goes to the next link, I get
 "Home,
 blank, blank, blank, Other Link).

 Another issue I have found is that it seems to be missing some
 buttons.  For example, in Bookshare, I have to get a sighted
 person
 to
 click the "Download" button, because JAWS doesn't read it.  I
 tried
 JAWS cursor, and that was no good.  I don't know what else to 
try.

 Does anyone know if this is a known problem with JAWS 13, or is
 it
 just me? What can I do about this?

 Wondering,
 Jewel


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