[nabs-l] Greyhound Website Accessibility

Fri Sep 28 22:51:05 UTC 2012

I wonder if it would be worth asking someone at  national to run some
kind of Section 508 compliance check on  the Greyhound website, since
its accessibility seems to be ambiguous. Does anyone know who the best
person would be to talk with about this?
If we're going to go after airlines about accessibility, and Greyhound
is not fully accessible, we should go after them as well, especially
since Greyhound may be the only viable means of intercity
transportation for some of us. It's ironic, too, that they have a
whole page on their website dedicated to explaining what assistance
they provide for people with mobility impairments.
Arielle

On 9/28/12, Chris Nusbaum <dotkid.nusbaum at gmail.com> wrote:
> More power to you on the regular Facebook site! I have no idea how you
> could
> make that thing work with JAWS at all!
>
> Chris
>
> -----Original Message-----
> From: nabs-l-bounces at nfbnet.org [mailto:nabs-l-bounces at nfbnet.org] On
> Behalf
> Of Kirt Manwaring
> Sent: Friday, September 28, 2012 1:13 PM
> To: National Association of Blind Students mailing list
> Subject: Re: [nabs-l] Greyhound Website Accessibility
>
> I'm glad there's a way to work around the difficult access; I've been kind
> of frustrated with greyhound because of this.  (I still think I'll take
> amtrak whenever I can...I like the train)  I'm sure most of us on this list
> could probably pull off the screen reader gymanstics needed to make this
> work (I daresay it's not all that complicated compared to what I used to do
> on the full facebook site) but I know lots of blind folks who would
> probably
> be frustrated to no end by it.
> I wish there were an easier way.
>
> On 9/27/12, Cynthia Bennett <clb5590 at gmail.com> wrote:
>> Steven:
>>
>> Thanks for the work around. It really does work. Just think, every
>> time you enter something, go up to the top of the page and select
>> whatever option is available. For example, I typed Seattle as my
>> departure city, and Seattle, WA or Seattle Amtrak WA appeared at the
>> top. Similarly, I manually typed my departure date into the edit box,
>> and then i clicked on the open calendar popup link. The month of
>> October popped up at the top of the page and I was able to select my
>> departure date, and I did the same for the return. Pressing space to
>> select things and initiate the search definitely works instead of
>> pressing enter if you are one of those people like me who tends to try
>> enter first out of habit.
>>
>> Cindy
>>
>> On 9/27/12, Lavonya Gardner <hotdancer1416 at gmail.com> wrote:
>>> I do not greyhound servos much. I wen to a convention one year and I
>>> was told that I  was incapable of getting food because I am blind. I
>>> laughed At the tantrum being thrown as I proved them wrong.
>>>
>>> Sent from my iPad
>>>
>>> On Sep 27, 2012, at 7:04, Mary Fernandez <trillian551 at gmail.com> wrote:
>>>
>>>> Hi Arielle and all,
>>>> I took Greyhound once last summer, and I also had to call to get my
>>>> ticket bought. Then, I realized that the PDF they sent would not
>>>> open on any computer,  and called them back. Their customer service
>>>> left quite a lot to be desired, and since I have never used their
>>>> company again. I guess other blind people either call or have
>>>> someone else buy the ticket. Their website is one of the worst I've
> seen.
>>>> Mary
>>>>
>>>> On 9/26/12, Arielle Silverman <arielle71 at gmail.com> wrote:
>>>>> If no one can access the site with screen readers then we should
>>>>> let national know about this.
>>>>> Arielle
>>>>>
>>>>> On 9/26/12, Cindy <clb5590 at gmail.com> wrote:
>>>>>> I have the same problem as you. I had to call the 800 number to
>>>>>> buy my tickets. But like you, I also know other blind people who
>>>>>> take Greyhound on a regular basis. So I'm wondering if I am
>>>>>> missing something or if all of us have to call the number. Cindy
>>>>>>
>>>>>> Sent from my iPhone
>>>>>>
>>>>>> On Sep 26, 2012, at 4:34 PM, Arielle Silverman
>>>>>> <arielle71 at gmail.com>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi all,
>>>>>>> I'm trying to look at the Greyhound bus schedules online, but
>>>>>>> when I try to use their trip planner, when I enter all the
>>>>>>> necessary information  and click the "Search Schedules" link,
>>>>>>> nothing
> happens.
>>>>>>> There is also an option to bring up a pop-up calendar or clock to
>>>>>>> select my travel dates and times, but nothing happens when I
>>>>>>> click those links either. I am wondering if the website is
>>>>>>> forcing me to use the pop-up calendar and clock to select my
>>>>>>> dates and times instead of entering them manually, and if the
>>>>>>> pop-ups are not accessible. Have others had success using the
>>>>>>> Greyhound site? I know blind people who have used Greyhound
>>>>>>> before, so am wondering if there's something I'm missing or if
>>>>>>> their site changed and is no longer accessible with JAWS. Thanks!
>>>>>>> Arielle
>>>>>>>
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>>>>
>>>>
>>>> --
>>>> Mary Fernandez
>>>> Emory 2012
>>>> "A pioneer is not someone who makes her own soap. She is one who
>>>> takes up her burdens and walks toward the future."
>>>> --
>>>> Laurel Thatcher Ulrich
>>>>
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>>
>>
>> --
>> Cynthia Bennett
>> B.A. Psychology, UNC Wilmington
>>
>> clb5590 at gmail.com
>> 828.989.5383
>>
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