[nabs-l] Braille Display Question

[Loren Wakefield]

I am becoming familiar with the edge.  So far, I like what I have
experienced.  I also have a friend that swears by it.  It has a simple
notetaker built-in.  It will work with things like the I-Phone I-Pad, etc
for braille input and reading in braille what is on the screen.  As a person
with a major hearing loss, things like that are very helpful.  

I have also heard that the himms tech support is quite good.  However, as of
now, I have no personal experience with that part of it.  

As to your problem with humanware, keep after them.  They tried to tell me
one of the thumbkeys was working after I paid over $260 to have it fixed and
it did not work.  To be fair, they did pay to have it sent back to them,
retested and corrected, and then shipped back to me.  

Anyway, for what it is worth, that's been my experience with the edge.  I'd
be interested in which way you decide to go.  

Loren Wakefield



-----Original Message-----
From: nabs-l [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Joy Mistovich
via nabs-l
Sent: Tuesday, December 09, 2014 8:41 PM
To: nabs-l at nfbnet.org
Subject: [nabs-l] Braille Display Question

Hi Everyone,
I have a question in regard to the Braille Edge 40. I have only had the
Humanware Brailleant 40 braille display since September, and I am extremely
dissatisfied with the product. The biggest problem is a few days after the
display was delivered, there was a problem with one of the keyboard keys
sticking. I called the company and told them about this problem, but they
said they didn't see anything wrong with it once I shipped it to Humanware.
Therefore, once my braille display is shipped back, I might consider selling
it and am thinking of using the Braille Edge. What has been your experience
with this product? I have read many positive reviews from the NFB about it;
most significantly, I have also read that HIMS customer service is much more
efficient and helpful than Humanware.
Thank you for your help,
Joy
_______________________________________________
nabs-l mailing list
nabs-l at nfbnet.org
http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
To unsubscribe, change your list options or get your account info for
nabs-l:
http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/theweird1%40mediacombb.n
et