[nabs-l] Problem with KNFB Reader

[Miso Kwak]

HI all,
I purchased KNFB Reader today since it had discounted price. I have 
been experimenting with the app for a little while and at this point I 
am considering to file a report in hope of getting refund.
At first it was really hard to take a good picture because the app was 
keep saying no text found when I knew clearly that there is a text on 
the paper I was taking picture of.
When I took a good enough picture it would have a lot of broken text - 
enough so that I was having a hard time understanding most of the time. 
I am also not sure how to control how much text it is capturing per 
picture.
Has anyone else experienced this kind of problem?
Perhaps the fact that my phone is iPhone 5 rather than 5s or 6 is a 
factor?
Right now I am considering to report and request refund from iTunes 
store but should I also consider discussing this matter with the KNFB 
Reader development team?
Miso Kwak