[nabs-l] Problem with KNFB Reader

[Karl Martin Adam]

Try tinkering with how far away from the page you are holding the 
phone.  It can be a bit finicky.  When I had the old KNFB reader 
on my Nokia I was surprised to find that holding the phone 
farther away from the page was usually better.  It also depends 
on how large the font of the text you're reading is.  The larger 
the letters, the farther away you have to hold the phone.  When 
reading things with really big letters like signs I had to back 
up a couple yards.  In general, I would always recommend trying 
to make something work for more than a day before giving up on 
it.  Talking to someone from KNFB reader and seeing if they have 
any suggestions for how to make it work better also can't hurt.

Best,
Karl

 ----- Original Message -----
From: Miso Kwak via nabs-l <nabs-l at nfbnet.org
To: nabs-l at nfbnet.org
Date sent: Fri, 26 Dec 2014 00:36:25 -0500
Subject: [nabs-l] Problem with KNFB Reader

HI all,
I purchased KNFB Reader today since it had discounted price. I 
have
been experimenting with the app for a little while and at this 
point I
am considering to file a report in hope of getting refund.
At first it was really hard to take a good picture because the 
app was
keep saying no text found when I knew clearly that there is a 
text on
the paper I was taking picture of.
When I took a good enough picture it would have a lot of broken 
text -
enough so that I was having a hard time understanding most of the 
time.
I am also not sure how to control how much text it is capturing 
per
picture.
Has anyone else experienced this kind of problem?
Perhaps the fact that my phone is iPhone 5 rather than 5s or 6 is 
a
factor?
Right now I am considering to report and request refund from 
iTunes
store but should I also consider discussing this matter with the 
KNFB
Reader development team?
Miso Kwak



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