[nabs-l] Problem with KNFB Reader

[Joe]

I took advantage of the discounted sale on my iPhone 4S. I know it was
configured to work with the 4S, but I also know my camera is inferior to
later models. So, we can start there. The camera gradually improves to the
current models, and the image stabilizer on the 6 Plus is going to be your
best bet. That said, a lot of it comes down to properly aiming the camera.
You could use one of the stands they sell out there or learn how to properly
align the camera with the text. After all, the camera can only capture what
you are allowing it to see. I too got disappointing results, but I'm
attributing this to user error. Also, the kind of source you use is
important. I experienced better results with traditional printed documents
as opposed to DVD box labels, etc. Point is, hang in there. It takes
learning, and I don't regret having purchased the app at the discount rate.
I figure when I get my new iPhone next year, I will have brought along the
app not having to pay full price for it.

Joe

--
Musings of a Work in Progress:
www.JoeOrozco.com/

Twitter: @ScribblingJoe

-----Original Message-----
From: nabs-l [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Gloria Graves
via nabs-l
Sent: Friday, December 26, 2014 8:44 AM
To: Miso Kwak; National Association of Blind Students mailing list
Subject: Re: [nabs-l] Problem with KNFB Reader

Hi,
I'm glad someone brought this up because I'm having a lot of issues as well
with this application. It is really frustrating to spend hundred dollars on
the application and not get the results I was expecting it have heard about.
I'm also having issues when I take a picture that it is either reading
broken text or not an entire page of text when I know there's entire page of
text to be read.A lot of times when I take a picture it'll say no text found
or it'll give me a bunch of jibber jabber which is difficult to understand
or only parts of the page. It is very frustrating because I was expecting
this app to do a lot more than what I've been able to get it to do and I was
super excited and thinking that it would be a good help

Sent from my iPhone

> On Dec 25, 2014, at 11:36 PM, Miso Kwak via nabs-l <nabs-l at nfbnet.org>
wrote:
> 
> HI all,
> I purchased KNFB Reader today since it had discounted price. I have been
experimenting with the app for a little while and at this point I am
considering to file a report in hope of getting refund.
> At first it was really hard to take a good picture because the app was
keep saying no text found when I knew clearly that there is a text on the
paper I was taking picture of.
> When I took a good enough picture it would have a lot of broken text -
enough so that I was having a hard time understanding most of the time. I am
also not sure how to control how much text it is capturing per picture.
> Has anyone else experienced this kind of problem?
> Perhaps the fact that my phone is iPhone 5 rather than 5s or 6 is a
factor?
> Right now I am considering to report and request refund from iTunes store
but should I also consider discussing this matter with the KNFB Reader
development team?
> Miso Kwak
> 
> 
> 
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