[nabs-l] Problem with KNFB Reader

[Gloria Graves]

Hi,
I'm glad someone brought this up because I'm having a lot of issues as well with this application. It is really frustrating to spend hundred dollars on the application and not get the results I was expecting it have heard about. I'm also having issues when I take a picture that it is either reading broken text or not an entire page of text when I know there's entire page of text to be read.A lot of times when I take a picture it'll say no text found or it'll give me a bunch of jibber jabber which is difficult to understand or only parts of the page. It is very frustrating because I was expecting this app to do a lot more than what I've been able to get it to do and I was super excited and thinking that it would be a good help

Sent from my iPhone

> On Dec 25, 2014, at 11:36 PM, Miso Kwak via nabs-l <nabs-l at nfbnet.org> wrote:
> 
> HI all,
> I purchased KNFB Reader today since it had discounted price. I have been experimenting with the app for a little while and at this point I am considering to file a report in hope of getting refund.
> At first it was really hard to take a good picture because the app was keep saying no text found when I knew clearly that there is a text on the paper I was taking picture of.
> When I took a good enough picture it would have a lot of broken text - enough so that I was having a hard time understanding most of the time. I am also not sure how to control how much text it is capturing per picture.
> Has anyone else experienced this kind of problem?
> Perhaps the fact that my phone is iPhone 5 rather than 5s or 6 is a factor?
> Right now I am considering to report and request refund from iTunes store but should I also consider discussing this matter with the KNFB Reader development team?
> Miso Kwak
> 
> 
> 
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