[nabs-l] Having issues accessing southwest.com to book itinerary for more than 1 passenger

[Joseph Hudson]

Zach, yes I would definitely take it to the customer relations. That would definitely be able to point you in the right direction as to where to report those issues.
Joseph Hudson
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On Dec 18, 2015, at 12:23 AM, Zachary N. Griego-Dreicer via nabs-l <nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>> wrote:

That is a good question… I know the phone number for customer relations, do you think that would do it? Or would it be someone else? Though it isn't in my vocational goal, I'd be glad to help them out by beta testing their website and providing excess ability feedback if it would help them, if anyone near here knows how to get in touch with them please tell them I said so.

Sent from my iPhone 6 Using VoiceOver

On Dec 17, 2015, at 21:21, Arielle Silverman via nabs-l <nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>> wrote:

Hi Zachary, I've had the exact same problem. Apparently there is a
visual arrow that has to be moved to the right from 1 to 2, and it's
not accessible. I am very interested to know if others have found a
solution, or if not, who at Southwest we should contact.
Best, Arielle

On 12/16/15, Zachary N. Griego-Dreicer via nabs-l <nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>> wrote:
Hello,
 I am trying to book an itinerary for multiple passengers on my boot camp
windows 10 running JFW17 latest with Southwest. The website instructions
said to use the arrows to change number of passengers but I cannot seem to
get it off of 1, and I want all passengers on this itinerary on the same
confirmation number. Additionally in past, I thought I remember a screen
reader mode on southwest website but can’t find it now. I have my macbook
pro side of this machine but haven’t tried that with VoiceOver or the iPhone
app. Can anyone replicate this issue? If so how is the issue can be reported
to the airline? Thank you! Happy holidays!
Sent from Windows Mail

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