[nabs-l] Having issues accessing southwest.com to book itinerary for more than 1 passenger

[Ben Dallin]

I think there is a way around this problem, though it's not the most intuitive. Jaws announces that the edit box to select number of passengers is read only. Activate it anyway and type the number you want. It will probably throw you down to the bottom of the page, and there is a dialog that shows the number you typed. If you go back up to the number of passengers edit box, it should have retained the number you typed and you should be good to go.
Hope this helps. It works for me with no problems once I figured out you could type in that edit box.
Ben Dallin
 

 
> To: nabs-l at nfbnet.org
> Date: Fri, 18 Dec 2015 06:34:58 +0000
> Subject: Re: [nabs-l] Having issues accessing southwest.com to book itinerary for more than 1 passenger
> From: nabs-l at nfbnet.org
> CC: jhud7789 at outlook.com
> 
> Zach, yes I would definitely take it to the customer relations. That would definitely be able to point you in the right direction as to where to report those issues.
> Joseph Hudson
> Email
> jhud7789 at gmail.com<mailto:jhud7789 at gmail.com>
> I device support
> Telephone
> 2543007667
> Skype
> joseph.hudson89 facebook
> https://www.facebook.com/joseph.hudson.9404
> Twitter
> https://twitter.com/josephhudson89
> FaceTime/iMessage
> jhud7789 at yahoo.com<mailto:jhud7789 at yahoo.com>
> 
> On Dec 18, 2015, at 12:23 AM, Zachary N. Griego-Dreicer via nabs-l <nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>> wrote:
> 
> That is a good question… I know the phone number for customer relations, do you think that would do it? Or would it be someone else? Though it isn't in my vocational goal, I'd be glad to help them out by beta testing their website and providing excess ability feedback if it would help them, if anyone near here knows how to get in touch with them please tell them I said so.
> 
> Sent from my iPhone 6 Using VoiceOver
> 
> On Dec 17, 2015, at 21:21, Arielle Silverman via nabs-l <nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>> wrote:
> 
> Hi Zachary, I've had the exact same problem. Apparently there is a
> visual arrow that has to be moved to the right from 1 to 2, and it's
> not accessible. I am very interested to know if others have found a
> solution, or if not, who at Southwest we should contact.
> Best, Arielle
> 
> On 12/16/15, Zachary N. Griego-Dreicer via nabs-l <nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>> wrote:
> Hello,
>  I am trying to book an itinerary for multiple passengers on my boot camp
> windows 10 running JFW17 latest with Southwest. The website instructions
> said to use the arrows to change number of passengers but I cannot seem to
> get it off of 1, and I want all passengers on this itinerary on the same
> confirmation number. Additionally in past, I thought I remember a screen
> reader mode on southwest website but can’t find it now. I have my macbook
> pro side of this machine but haven’t tried that with VoiceOver or the iPhone
> app. Can anyone replicate this issue? If so how is the issue can be reported
> to the airline? Thank you! Happy holidays!
> Sent from Windows Mail
> 
> _______________________________________________
> nabs-l mailing list
> nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
> To unsubscribe, change your list options or get your account info for nabs-l:
> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/zdreicer%40gmail.com
> 
> _______________________________________________
> nabs-l mailing list
> nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>
> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
> To unsubscribe, change your list options or get your account info for nabs-l:
> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/jhud7789%40outlook.com
> 
> _______________________________________________
> nabs-l mailing list
> nabs-l at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
> To unsubscribe, change your list options or get your account info for nabs-l:
> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/bendallin%40outlook.com