[nabs-l] An Accessibility Bug in the Recent Uber update

Lewis, Anil ALewis at nfb.org
Mon Sep 28 11:58:10 UTC 2015


I apologize, I received this note from our Uber contact on Friday:

"Our engineering team has identified a bug that will impact accessibility for blind or vision-impaired riders in iOS rider app 2.97.6, to be released on Monday.

Unfortunately, a bug was introduced in the next version of the iOS rider app - 2.97.6 - likely to be released on Monday of next week. The bug essentially makes it more difficult, but not impossible, for voice-over enabled accessibility users to request a ride. When swiping through the accessibility elements on the app's main screen, the user will encounter multiple extra accessibility items after cycling through the product selection slider and before reaching the "Set Pickup Location" button needed to request a ride.

This bug is recoverable by continuing to swipe past the bug indicating there are no more accessible fields.  The audio cues indicate that the user has not yet reached the end of the accessibility elements, and if they continue to swipe, they will eventually reach the anticipated accessibility elements.  It will be fixed in the following version (2.98), but it will likely be a full week after 2.97.6 before that version is out."


We are working to ensure access to these innovative transportation options. Please let me know if you would like to participate in our Ride Sharing focus groups.

Sincerely,

Anil

Mr. Anil Lewis, M.P.A.
Executive Director

National Federation of the Blind Jernigan Institute
200 East Wells Street at Jernigan Place
Baltimore, Maryland   21230

(410) 659-9314 ext. 2374 (Voice)
(410) 659-5129 (FAX)
Email: alewis at nfb.org<mailto:alewis at nfb.org>
Web: www.nfb.org<http://www.nfb.org/>
Twitter: @AnilLife

The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.

To make a donation to the National Federation of the Blind Imagination Fund campaign, please visit www.nfb.org/ImaginingOurFuture<http://www.nfb.org/ImaginingOurFuture>.





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