[nabs-l] Uber

Sat Jan 23 23:45:50 UTC 2016

Thanks for the tips and info.

Amanda

> On Jan 23, 2016, at 5:31 PM, Elif Emir Öksüz via nabs-l <nabs-l at nfbnet.org> wrote:
> 
> Amanda,
> When they arrive they press a button on their app and you get a
> message telling you that your driver is there.
> When you request a driver, there are some options. One of them is
> contact driver. I call the driver and let him or her know that I am
> blind, so I can't find the car. They need to recognize me.
> Some people who are even not blind, text and describe their cloths and
> colors on them.
> I am using a cane and never had a problem.
> If you have a guide dog, you can call and ask after you request a
> driver. If the driver doesn't want to take your dog, you can cancel it
> and request another one.
> If you rate a driver under 3. the system does not match you with that
> driver again.
> I hope this helps.
> 
> 
> 
> 
> 2016-01-23 16:23 GMT-05:00, minh ha via nabs-l <nabs-l at nfbnet.org>:
>> The issue with Uber, and Lyft to some extent is the fact that many
>> drivers deny service to guide dog handlers. As a guide dog handler
>> myself, I stopped using Uber a couple years ago because it was not
>> worth my time, effort, and money to use a service that worked only 20%
>> of the time. Lyft is a much better service for guide dog handlers in
>> my opinion, but it's no where near perfect. If you are a cane user, I
>> don't think getting an Uber would pose any issues for you.
>> 
>> Minh
>> 
>>> On 1/23/16, Kaiti Shelton via nabs-l <nabs-l at nfbnet.org> wrote:
>>> Hi, Amanda,
>>> 
>>> From what I understand the majority of complaints against Oober have
>>> come about because of issues regarding denial of service to guide dog
>>> users.  While I cannot personally speak to that as I do not use a dog,
>>> I can say that I know plenty of people who use Oober and who do not
>>> encounter problems.  I personally have never had an issue with drivers
>>> that I felt was terrible, and if the driver has given me what I don't
>>> consider to be polite and reasonable service I don't feel bad about
>>> not giving them a 5 star rating at the end of my trip (I've only given
>>> anything but a 5 once and the guy got a 3 for being rude when I asked
>>> him to take what I knew to be a shorter route and he argued with me
>>> about it).
>>> 
>>> I also think the more you use Oober the more you learn about the
>>> drivers in your area.  I have pretty good relationships with some of
>>> the drivers I've used consistently, and usually if I find a new driver
>>> who is pretty good I'll suggest that they check out the area around my
>>> university as a tip.  It might be a little self-serving because it
>>> increases my own odds of getting a helpful driver, but it is a huge
>>> area of service for Oober and the more experienced drivers like to
>>> hang around here already sometimes.
>>> 
>>> Hope this helps,
>>> 
>>>> On 1/23/16, Amanda via nabs-l <nabs-l at nfbnet.org> wrote:
>>>> Hi,
>>>> I have been thinking about using über and am wondering if its service to
>>>> blind customers has improved. Does anyone have experiences?
>>>> Thanks,anda
>>>> _______________________________________________
>>>> nabs-l mailing list
>>>> nabs-l at nfbnet.org
>>>> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
>>>> To unsubscribe, change your list options or get your account info for
>>>> nabs-l:
>>>> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/crazy4clarinet104%40gmail.com
>>> 
>>> 
>>> --
>>> Kaiti Shelton
>>> University of Dayton-Music Therapy
>>> President, Ohio Association of Blind Students 2013-Present
>>> Secretary, The National Federation of the Blind Performing Arts
>>> Division 2015-2016
>>> 
>>> "You can live the life you want; blindness is not what holds you back!"
>>> 
>>> _______________________________________________
>>> nabs-l mailing list
>>> nabs-l at nfbnet.org
>>> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
>>> To unsubscribe, change your list options or get your account info for
>>> nabs-l:
>>> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/minh.ha927%40gmail.com
>> 
>> 
>> --
>> Minh Ha
>> Boston College | Lynch School of Education '16
>> minh.ha927 at gmail.com
>> 
>> "All men dream, but not equally. Those who dream by night in the dusty
>> recesses of their minds, wake in the day to find that it was vanity:
>> but the dreamers of the day are dangerous men, for they may act on
>> their dreams with open eyes, to make them possible." T. E. Lawrence
>> 
>> _______________________________________________
>> nabs-l mailing list
>> nabs-l at nfbnet.org
>> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
>> To unsubscribe, change your list options or get your account info for
>> nabs-l:
>> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/filerime%40gmail.com
> 
> _______________________________________________
> nabs-l mailing list
> nabs-l at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nabs-l_nfbnet.org
> To unsubscribe, change your list options or get your account info for nabs-l:
> http://nfbnet.org/mailman/options/nabs-l_nfbnet.org/cape.amanda%40gmail.com