[nabs-l] A Problem That Needs To Be Put Out Here

[Bryan Duarte (Student)]

Hello David,

Thank you for calling this to our attention. I am very sorry this has happened to you and I assure you I will make sure you have your Student Success Kit as soon as possible. I would like to ask you to email me off list at bjduarte at asu.edu<mailto:bjduarte at asu.edu> and I will have your SSTK sent out tomorrow personally. Again I would like to sincerely apologize for the confusion and frustration but we will make this right.



Bryan Duarte software engineer
ASU Computer Science Ph.D candidate
National Association of Blind Students Board Member
QwikEyes CEO http://www.qwikeyes.com/

“let nothing disturb you, let nothing frighten you, all things are passing away: God never changes. patience obtains all things. whoever has God lacks nothing; God alone suffices.”
-- St. Teresa of Avila

On Sep 15, 2016, at 6:15 PM, David Dunphy via NABS-L <nabs-l at nfbnet.org<mailto:nabs-l at nfbnet.org>> wrote:

Hi All!
I'm sorry to have to do this, but I have to wonder if I'm the only
person this has happened to, so it needs to be asked.
Has anyone else who paid ten dollars for the tools for success thumb
drive not received their drive?
I know I didn't get my drive, and when I contacted the people in
charge of this project after two weeks of not receiving mine, I was
told it would be looked in to, but have heard nothing since, and they
didn't even have a tracking number to track the shipment.
I'm sorry, but when you run a fund raiser of this kind, you have to
have a way to track stuff like this, so if a package isn't received,
it can be traced so we know where the package is. I realize it's a
pain to have to keep all those records, but that's just the
responsible thing to do when you're sending out thumb drives all over
the country and taking money from people. And if that required more
than one person to be involved, I'm sure there are people on here who
would gladly step up and help the project. But a fund raiser that
doesn't deliver what people pay for is no good.
I actually wanted to use this toolkit, as I am about to embark on some
new ventures in my life, one of which will make me a student again,
and really felt some of the info on it could have been useful.
But if nothing is done soon, I will be filing a claim for the 10 dollars.
So I hope I'm not the only one who has experienced this, and if I'm
not, others should speak out.
All the best,
David Dunphy

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