[nabs-l] question about working in call centers/ hotlines

[Justin Williams]

You can order special headphones which have jaws in one ear, and the
customer in the other.  As far as I know J 3 Technologies sells them in
Summerville SC.  I don't know if they still do or not.  You want headphones
which are split so that you can hear jaws, or your screen reader in one ear,
and the customer in the other.
 Justin

-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Amanda Cape via
NABS-L
Sent: Monday, April 17, 2017 3:47 PM
To: National Association of Blind Students mailing list <nabs-l at nfbnet.org>
Cc: Amanda Cape <cape.amanda at gmail.com>
Subject: Re: [nabs-l] question about working in call centers/ hotlines

Hi Sam,
I am interested in these types of jobs and volunteer opportunities as well,
as I grauated last year with my bachelor's of social work. Have you received
any helpful responses thus far?
Thanks,
Amanda

On 4/17/17, Sam  via NABS-L <nabs-l at nfbnet.org> wrote:
> Hi everyone,
>
>  I'm writing as I'm trying to volunteer for a local crisis  hotline, 
> National runaway safeline.
>
>  They've never had a blind volunteer before and are less than thrilled.
>
>  I'm wondering how you tried to put people at ease in this setting, 
> especially how you dealt with having to use  the computer (so with
> headphones) and the phone at the same time?
>
>  Also how you dealt with having to use a phone where you had to do 
> things like call outside lines, conference, and there was stuff being 
> displayed visually I.E blinking lights ETC.
>
>  Any information is helpful.
>
>
>
>
>
> ---
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