[nabs-l] question about working in call centers/ hotlines

Amanda Cape cape.amanda at gmail.com
Mon Apr 17 19:47:22 UTC 2017


Hi Sam,
I am interested in these types of jobs and volunteer opportunities as
well, as I grauated last year with my bachelor's of social work. Have
you received any helpful responses thus far?
Thanks,
Amanda

On 4/17/17, Sam  via NABS-L <nabs-l at nfbnet.org> wrote:
> Hi everyone,
>
>  I'm writing as I'm trying to volunteer for a local crisis  hotline,
> National runaway safeline.
>
>  They've never had a blind volunteer before and are less than thrilled.
>
>  I'm wondering how you tried to put people at ease in this setting,
> especially how you dealt with having to use  the computer (so with
> headphones) and the phone at the same time?
>
>  Also how you dealt with having to use a phone where you had to do things
> like call outside lines, conference, and there was stuff being displayed
> visually I.E blinking lights ETC.
>
>  Any information is helpful.
>
>
>
>
>
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