[nabs-l] Reliable and Accessible Flight Booking App or Website

Wed Feb 1 13:13:05 UTC 2017

Hello all,
I am a Mac user and find the Expedia site to be very accessible. The Expedia and Kayak iPhone apps are also great, and I remember using the Skyscanner app some time ago and getting things done quite easily. The problem with search engines like Kayak and Skyscanner is that they usually send you to other websites to actually purchase tickets, and accessibility on those third-party websites isn’t always great. Generally speaking I find Expedia to offer the best experience in terms of accessibility both on my desktop and on my phone, and their prices are usually just slightly higher than the cheapest options available from lesser known travel agents that I see on Kayak. The process to buy flight+hotel packages on the Expedia website is also the most accessible I can think of. Things are usually labeled properly with headings, and forms use standard controls that screen readers should recognise easily.
Sorry for writing so much! Clearly I spend way too much time flying…
Best,

IC
> On 31 Jan 2017, at 04:33, Vanna Song via NABS-L <nabs-l at nfbnet.org> wrote:
> 
> Hmmm, last time I ever booked anything was on the Mac side of things.
> Sites like expedia and others worked fine with Voice Over. I don't
> know about the WINDOWS side of things for I have not used those sites
> with NVDA or JAWS.
> 
> On 1/30/17, Mason, Amy via NABS-L <nabs-l at nfbnet.org <mailto:nabs-l at nfbnet.org>> wrote:
>> I'm looking at a few things dealing with travel sites, and I'd love to hear
>> a bit more about the good and bad you are finding on specific sites where
>> accessibility is concerned. If any of you have the chance, I'd appreciate a
>> quick note off list. I'd like to know which sites you are having trouble
>> with, and what's acting as biggest barriers. I'd also love to know what you
>> find is working well for you and why.
>> 
>> Thanks,.
>> 
>> Amy Mason
>> amason at nfb.org
>> (410) 659-9314 Ext. 2424
>> National Federation of the Blind
>> 
>> -----Original Message-----
>> From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Zachary N.
>> Griego-Dreicer via NABS-L
>> Sent: Sunday, January 29, 2017 12:17 PM
>> To: National Association of Blind Students mailing list <nabs-l at nfbnet.org>
>> Cc: Zachary N. Griego-Dreicer <zdreicer at gmail.com>
>> Subject: Re: [nabs-l] Reliable and Accessible Flight Booking App or Website
>> 
>> I've been using http://google.com/flights, it takes a little bit to get used
>> to and you have to know the tricks to work with that website— Like using
>> taba bunch, and the arrow keys, but I found it very accessible to create an
>> itinerary and then book directly with the airline. Keep in mind that a lot
>> of the Google flights page I just text elements that when clicked on, they
>> activate whatever you are doing. The page that actually displays the flights
>> gives a link to each flight that is very accessible, and includes the price
>> including taxes and fees. Sam airlines, like Southwest, do not interface
>> with this light section. If you want to do a Southwest flight search, you
>> can call 888-792-8747, then when it asks what flight number you're calling
>> about, say agent and you will be transferred immediately. They can help you
>> book flights over the phone at no charge.
>> 
>> Sent from my iPhone 7 Using VoiceOver
>> 
>>> On Jan 29, 2017, at 10:51, Katie Wang via NABS-L <nabs-l at nfbnet.org>
>>> wrote:
>>> 
>>> Hi Miso,
>>> 
>>> The Travelocity website is reasonably accessible, though the flight
>>> search process can be a little cumbersome to navigate with JAWS. If
>>> others know of more user-friendly travel booking sites I would love to
>>> hear about them as well.
>>> 
>>> Katie
>>> 
>>>> On 1/29/17, Miso Kwak via NABS-L <nabs-l at nfbnet.org> wrote:
>>>> Hi all,
>>>> I am writing to see if anyone on the list has a recommendation for
>>>> accessible and reliable flight finding app or website.
>>>> I've played around with Expedia, Kayak, and Google Flight and few
>>>> direct aireline apps like Southwest and Delta. I think some of them
>>>> are decently accessible but  I am not greatly satisfied with any one
>>>> of them.
>>>> I have an iPhone and JAWS 16 fyi.
>>>> I am trying to compare flights in terms of its times and price.
>>>> Thanks,
>>>> Miso Kwak
>>>> 
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>>> 
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