[nabs-l] IPhone help urgently needed; VoiceOver has disappeared

Arielle Silverman arielle71 at gmail.com
Tue Feb 7 14:54:15 UTC 2017


Hi Lucy, Do you pair a Braille Note or other Braille device with your
phone? Perhaps you could try to pair them. If they pair successfully
and you get Braille output, then your speech is probably off or
frozen, but if they don't pair, then it's probably a software issue.
HTH, sounds frustrating!
Arielle

On 2/7/17, Lucy Sirianni via NABS-L <nabs-l at nfbnet.org> wrote:
> Hi all,
>
> Thanks so much for the suggestions, but unfortunately none of them
> have worked. Other ideas would definitely be appreciated. I'm using an
> iPhone 6.
>
> Lucy
>
> On 2/7/17, Jessica Dail via NABS-L <nabs-l at nfbnet.org> wrote:
>> Hi,
>> What model is the device in question?
>> This will help us determine what we can offer for troubleshooting steps.
>>
>> 1. Have you done a reset and/or turned the device off and back on
>> recently?
>>
>> 2. Have you recently closed all your apps?
>> 3. Did you try to toggle voiceover with "triple-click home? If so, what
>> happened?
>>
>>
>> Sent from my iPhone
>>
>>> On Feb 7, 2017, at 9:41 AM, Roanna Bacchus via NABS-L
>>> <nabs-l at nfbnet.org>
>>> wrote:
>>>
>>> .Tell Siri to turn off voiceover and then turn it back on again
>>>
>>> Sent from my iPad
>>>
>>>> On Feb 7, 2017, at 9:30 AM, Lucy Sirianni via NABS-L
>>>> <nabs-l at nfbnet.org>
>>>> wrote:
>>>>
>>>> Hi all,
>>>>
>>>> I'm hoping someone can help me solve a problem I'm having with my
>>>> iPhone.
>>>>  Basically, Siri still works, but all other sounds are gone.  When I
>>>> tell
>>>> Siri to turn on VoiceOver, she says it's already on, and when I try any
>>>> gestures on the screen, nothing seems to happen.  Does anyone know why
>>>> this might be happening and what I can do to resolve it.
>>>>
>>>> I really need a working phone today!
>>>>
>>>> Thanks as always!
>>>>
>>>> Lucy
>>>>
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