[nabs-l] IPhone help urgently needed; VoiceOver has disappeared

sarah at sarahblakelarose.com sarah at sarahblakelarose.com
Wed Feb 8 00:08:46 UTC 2017


Lucy, what happens if you plug headphones in?


-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Lucy Sirianni
via NABS-L
Sent: Tuesday, February 07, 2017 9:51 AM
To: National Association of Blind Students mailing list <nabs-l at nfbnet.org>
Cc: Lucy Sirianni <lucysirianni at gmail.com>
Subject: Re: [nabs-l] IPhone help urgently needed; VoiceOver has disappeared

Hi all,

Thanks so much for the suggestions, but unfortunately none of them have
worked. Other ideas would definitely be appreciated. I'm using an iPhone 6.

Lucy

On 2/7/17, Jessica Dail via NABS-L <nabs-l at nfbnet.org> wrote:
> Hi,
> What model is the device in question?
> This will help us determine what we can offer for troubleshooting steps.
>
> 1. Have you done a reset and/or turned the device off and back on
recently?
>
> 2. Have you recently closed all your apps?
> 3. Did you try to toggle voiceover with "triple-click home? If so, 
> what happened?
>
>
> Sent from my iPhone
>
>> On Feb 7, 2017, at 9:41 AM, Roanna Bacchus via NABS-L 
>> <nabs-l at nfbnet.org>
>> wrote:
>>
>> .Tell Siri to turn off voiceover and then turn it back on again
>>
>> Sent from my iPad
>>
>>> On Feb 7, 2017, at 9:30 AM, Lucy Sirianni via NABS-L 
>>> <nabs-l at nfbnet.org>
>>> wrote:
>>>
>>> Hi all,
>>>
>>> I'm hoping someone can help me solve a problem I'm having with my
iPhone.
>>>  Basically, Siri still works, but all other sounds are gone.  When I 
>>> tell Siri to turn on VoiceOver, she says it's already on, and when I 
>>> try any gestures on the screen, nothing seems to happen.  Does 
>>> anyone know why this might be happening and what I can do to resolve it.
>>>
>>> I really need a working phone today!
>>>
>>> Thanks as always!
>>>
>>> Lucy
>>>
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