[nabs-l] Reliable and Accessible Flight Booking App or Website

Kathryn Webster, NABS President nabs.president at gmail.com
Tue Feb 21 02:19:18 UTC 2017


Hey Miso,

Thanks for fueling such an engaging conversation. I am a huge fan of the Southwest application on iPhones. There are some random buttons that are not labeled, but it is definitely usable. I have great luck with Fly Delta, Travelocity, Expedia, and Southwest.

Good luck,
Kathryn

-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Miso Kwak via NABS-L
Sent: Monday, February 20, 2017 2:27 PM
To: National Association of Blind Students mailing list <nabs-l at nfbnet.org>
Cc: Miso Kwak <misokwak12 at gmail.com>
Subject: Re: [nabs-l] Reliable and Accessible Flight Booking App or Website

I apologize this reply is so late but want to say thank you to everyone responded.
I ended up using Google Flight to look up the information I needed and getting sighted assistance when I was actually booking the flight as Google Flight took me to another web site.
I will have to check out Expedia for future usage. I have been feeling hesitant to create an account if I was not going to use it because it's inaccessible.
On another note I have a membership with Southwest but find the IOS app a bit clumsy to use when it comes to date selection, although I think the web site is pretty good with JAWS.

Has anyone used Southwest app smoothly?

Best,
Miso

On 2/1/17, Ignasi Cambra via NABS-L <nabs-l at nfbnet.org> wrote:
> Hello all,
> I am a Mac user and find the Expedia site to be very accessible. The 
> Expedia and Kayak iPhone apps are also great, and I remember using the 
> Skyscanner app some time ago and getting things done quite easily. The 
> problem with search engines like Kayak and Skyscanner is that they 
> usually send you to other websites to actually purchase tickets, and 
> accessibility on those third-party websites isn’t always great. 
> Generally speaking I find Expedia to offer the best experience in 
> terms of accessibility both on my desktop and on my phone, and their 
> prices are usually just slightly higher than the cheapest options 
> available from lesser known travel agents that I see on Kayak. The 
> process to buy flight+hotel packages on the Expedia website is also 
> the most accessible I can think of. Things are usually labeled 
> properly with headings, and forms use standard controls that screen readers should recognise easily.
> Sorry for writing so much! Clearly I spend way too much time flying… 
> Best,
>
> IC
>> On 31 Jan 2017, at 04:33, Vanna Song via NABS-L <nabs-l at nfbnet.org> wrote:
>>
>> Hmmm, last time I ever booked anything was on the Mac side of things.
>> Sites like expedia and others worked fine with Voice Over. I don't 
>> know about the WINDOWS side of things for I have not used those sites 
>> with NVDA or JAWS.
>>
>> On 1/30/17, Mason, Amy via NABS-L <nabs-l at nfbnet.org 
>> <mailto:nabs-l at nfbnet.org>> wrote:
>>> I'm looking at a few things dealing with travel sites, and I'd love 
>>> to hear a bit more about the good and bad you are finding on 
>>> specific sites where accessibility is concerned. If any of you have 
>>> the chance, I'd appreciate a quick note off list. I'd like to know 
>>> which sites you are having trouble with, and what's acting as 
>>> biggest barriers. I'd also love to know what you find is working 
>>> well for you and why.
>>>
>>> Thanks,.
>>>
>>> Amy Mason
>>> amason at nfb.org
>>> (410) 659-9314 Ext. 2424
>>> National Federation of the Blind
>>>
>>> -----Original Message-----
>>> From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Zachary N.
>>> Griego-Dreicer via NABS-L
>>> Sent: Sunday, January 29, 2017 12:17 PM
>>> To: National Association of Blind Students mailing list 
>>> <nabs-l at nfbnet.org>
>>> Cc: Zachary N. Griego-Dreicer <zdreicer at gmail.com>
>>> Subject: Re: [nabs-l] Reliable and Accessible Flight Booking App or 
>>> Website
>>>
>>> I've been using http://google.com/flights, it takes a little bit to 
>>> get used to and you have to know the tricks to work with that 
>>> website— Like using taba bunch, and the arrow keys, but I found it 
>>> very accessible to create an itinerary and then book directly with 
>>> the airline. Keep in mind that a lot of the Google flights page I 
>>> just text elements that when clicked on, they activate whatever you 
>>> are doing. The page that actually displays the flights gives a link 
>>> to each flight that is very accessible, and includes the price 
>>> including taxes and fees. Sam airlines, like Southwest, do not 
>>> interface with this light section. If you want to do a Southwest 
>>> flight search, you can call 888-792-8747, then when it asks what 
>>> flight number you're calling about, say agent and you will be 
>>> transferred immediately. They can help you book flights over the 
>>> phone at no charge.
>>>
>>> Sent from my iPhone 7 Using VoiceOver
>>>
>>>> On Jan 29, 2017, at 10:51, Katie Wang via NABS-L 
>>>> <nabs-l at nfbnet.org>
>>>> wrote:
>>>>
>>>> Hi Miso,
>>>>
>>>> The Travelocity website is reasonably accessible, though the flight 
>>>> search process can be a little cumbersome to navigate with JAWS. If 
>>>> others know of more user-friendly travel booking sites I would love 
>>>> to hear about them as well.
>>>>
>>>> Katie
>>>>
>>>>> On 1/29/17, Miso Kwak via NABS-L <nabs-l at nfbnet.org> wrote:
>>>>> Hi all,
>>>>> I am writing to see if anyone on the list has a recommendation for 
>>>>> accessible and reliable flight finding app or website.
>>>>> I've played around with Expedia, Kayak, and Google Flight and few 
>>>>> direct aireline apps like Southwest and Delta. I think some of 
>>>>> them are decently accessible but  I am not greatly satisfied with 
>>>>> any one of them.
>>>>> I have an iPhone and JAWS 16 fyi.
>>>>> I am trying to compare flights in terms of its times and price.
>>>>> Thanks,
>>>>> Miso Kwak
>>>>>
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--
Mi So Kwak
University of California, Los Angeles | 2017 Psychology B.A. | Education Studies Minor | Disability Studies Minor
(909) 660-1897

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