[nabs-l] Question about Bookshare on the Apex plus another generalwebsites question

[Karl Martin Adam]

Since Bookshare's last update a bit over a year ago, you can only 
use it with scripting turned off on the Apex.  I don't know what 
the renueal problem is, but did you try refreshing the page?  
Sometimes you have to do that with Bookshare to get the page to 
load properly.  If it still doesn't work, I'd try asking 
Humanware tech support or the Braillenote users group.

HTH
Karl

 ----- Original Message -----
From: Sami Osborne via NABS-L <nabs-l at nfbnet.org
To: nabs-l at nfbnet.org, blindtlk at nfbnet.org
Date sent: Tue, 24 Jan 2017 01:27:33 -0400
Subject: [nabs-l] Question about Bookshare on the Apex plus 
another generalwebsites question

Hi all,

I  received an email from Bookshare informing me that my account
will terminate in thirty days and therefore I should renew my
membership beforehand.  I therefore tried to do that today, using
my Apex, but I ran into a few problems right away.  When I first
logged on to the site, I was able to enter my email address and
password, but when I tried to submit my entry, all it displayed
was something like "Character edchfor" and then some numbers that
I don't remember (also least that's how it appeared on the
Braille display).  The next time I went onto the site, I enabled
the scripting setting on the Apex, because for some reason I
figured that maybe that might have been the problem.  The problem
with that was, it was taking a really long time for the Bookshare
website to load, which I noticed unfortunately tends to happen
frequently when that setting is turned on.  I really need to
renew my Bookshare membership, because, I not only use it for
leisurely reading, but I'm also taking an English class in
college where we're required to read different books every week.
So, here are my questions: First, do you know if the scripting
setting is required to be enabled for Bookshare? Second, has it
ever happened to you that when you attempt to enter your login
information, you only get that strange character that I mentioned
earlier?

I also had a general question about accessing the internet on the
Apex.  I've noticed for a while that some websites that I visit
frequently seem to be down, because I always get the dreaded
error message: "The page cannot be displayed", when I know for a
fact that they're not down because I can access them on other
devices as well as asking some people if they work for them.
Recently I tried doing a factory settings reset (space with dots
456), but that doesn't seem to solve the problem at all.  I also
even tried changing the web browser profile once before which
also didn't work.  What could I do to solve this issue?

I really hope you guys can answer my questions, especially
regarding the Bookshare issue.

Thanks and enjoy the start to your semesters,

Sami

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