[nabs-l] Windows 10 Computer Stuck on Lock Screen?

Greg Aikens gpaikens at gmail.com
Thu Jun 8 23:18:45 UTC 2017


Sometimes this happens. The way I usually fix it is by starting Windows Narrator. It is almost as though JAWS can’t find the edit boxes. Starting Narrator seems to drop the cursor into the edit box and then JAWS will work fine. Quirky, but it works for me. To start Narrator, the command is Windows+Enter. 

Best,
Greg

> On Jun 8, 2017, at 6:49 PM, Judy Jones via NABS-L <nabs-l at nfbnet.org> wrote:
> 
> Do you have any tech support service related to your computer you can try?
> They will ask you the model number and can best advise you that way.
> 
> Judy
> 
> 
> -----Original Message-----
> From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Vejas
> Vasiliauskas via NABS-L
> Sent: Thursday, June 8, 2017 3:34 PM
> To: nabs-l at nfbnet.org
> Cc: Vejas Vasiliauskas
> Subject: [nabs-l] Windows 10 Computer Stuck on Lock Screen?
> 
> Hi All,
> I am having trouble getting my Dell Latitude running windows 10 
> to start up.
> Normally, when I turn it on Jaws will say "password colon 
> password edit" or, it doesn't, I just hit alt-tab.  Today, 
> though, it seems friendzen.  Trying tab, alt-tab, enter or escape 
> don't work.  The computer talks as if it is in keyboard help, so 
> for example if I hit tab, it will say "tab" but not work.  When I 
> do insert t, it says "Title is: windows sign-in" but I can't sign 
> in.
> Has anyone had this issue before or know what I can do?
> Thanks,
> Vejas
> 
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