[nabs-l] Urgent: iPhone not responding

Steve Jacobson steve.jacobson at visi.com
Sat May 27 16:57:01 UTC 2017


Lucy,

A half hour is a little long but not that unusual in my experience with updates.  I don't know why some go more quickly than others, but I would generally wait at least a half hour before I started to worry, and maybe even a little longer.  When the update is actually being applied, the phone is completely unresponsive as you have already discovered, but that is when it is critical to not interrupt the update.  I'm glad it completed successfully.

Best regards,

Steve Jacobson


-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Lucy Sirianni via NABS-L
Sent: Saturday, May 27, 2017 11:51 AM
To: Vejas Vasiliauskas via NABS-L <nabs-l at nfbnet.org>
Cc: Lucy Sirianni <lucysirianni at gmail.com>
Subject: Re: [nabs-l] Urgent: iPhone not responding

Thanks so much for the belpful responses, all! My phone was completely unresponsive for a half an hour or so and then restarted itself, so all is well now.

Best to all of you!

Lucy

On May 27, 2017 7:54 AM, Vejas Vasiliauskas via NABS-L <nabs-l at nfbnet.org> wrote:
>
> Hi Lucy, 
> How long has it been since you began the update? Mine shut down 
> for about 5 minutes or so and wouldn't even respond to the 
> charger, and I was concerned, but it then re-started itself. 
> Also, if worse comes to worse and you are in the proximity of 
> someone sighted you could ask them what the phone is doing.  I 
> did this in my dorm once, and I think it's fair to ask. 
> Vejas 
>
>
> ----- Original Message ----- 
> From: Lucy Sirianni via NABS-L <nabs-l at nfbnet.org 
> To: nabs-l at nfbnet.org 
> Date sent: Fri, 26 May 2017 21:11:31 -0700 
> Subject: [nabs-l] Urgent: iPhone not responding 
>
> Hi all, 
>
> Please help! Earlier this evening I tried to update my iPhone to 
> the latest iOS version, and it seems to have crashed somewhere in 
> the middle of the process and is now completely unresponsive.  If 
> anyone could give suggestions as to how I might restart it, I'd 
> be very grateful! 
>
> Lucy 
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