[nabs-l] Downloading with Firefox and JAWS

Sami Osborne sami.j.osborne97 at gmail.com
Mon Oct 9 01:03:46 UTC 2017

Hi all,

I have a laptop that I've had for almost two years now.  I first 
got it when I was doing my blindness training, and my tech 
instructor suggested that I use Firefox rather than IE, because 
there is better support.  However, I've recently attempted to 
download a couple of things, including the HumanWare Companion 
software so I can use my Victor Stream with my laptop, as well as 
a radio show.  In both instances, when I hit enter on the 
download link, my computer was completely unresponsive and didn't 
click on the link, although, with the Companion software, my 
computer did ask me if I wanted to save the installation file, 
and I said yes, but it didn't do anything afterword.  All other 
links work fine on my computer except for the download link.  Has 
anyone else experienced this problem? Do I need to set up some 
kind of download manager for Firefox? I've never had any issues 
downloading anything with Internet Explorer on my desktop, and 
I've also never changed browsers on my laptop.  Is the 
download/installation process the same on both browsers?

 I hope to hear from you all soon.



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