[NABS-L] Problem Logging In to Web Site on Iphone

[Steve Jacobson]

Vejas,

Depending upon your settings, it is possible that some of the information
you typed did not get sent.  This is most likely to happen with the password
field.  If you type your password, the back-translate process does not
happen until the system knows you have completed a word.  Usually, this
happens when you press SPACE.  However, if you press SPACE after your
password, the LOGIN button will probably no longer be dimmed but your
password will probably be incorrect.  

After your password has been typed, press the SPACE with dots 4 and 5 and
the characters you have typed should be back-translated and sent.  You
should be able to move to the LOGIN button and be able to continue.  If the
above does not work, enter a SPACE after your password to force it to be
back-translated, but then delete the space you just entered.  This should
probably also work.

You could have the same issue with the USER-ID field, but most systems won't
care if you add a space after it, so just adding a space to force it to be
back-translated will probably work.

I'm far from an expert on this so perhaps there is another approach that
works better, but the above has worked for me.

Best regards,

Steve Jacobson


-----Original Message-----
From: NABS-L [mailto:nabs-l-bounces at nfbnet.org] On Behalf Of Vejas
Vasiliauskas via NABS-L
Sent: Wednesday, January 10, 2018 1:10 PM
To: nabs-l at nfbnet.org
Cc: Vejas Vasiliauskas <alpineimagination at gmail.com>
Subject: [NABS-L] Problem Logging In to Web Site on Iphone

Hi Everyone,
I hope you are ding well.
I am having trouble logging in to one of my school's web sites on my Iphone
6. This is a problem which manifested itself only recently  and there were
previously no issues doing so.
When I type in my user name and password, and go into the Login button, I am
unable to press it because it is dimmed, or "dmd" as shown by my Braille
display. It had been suggested  to me by someone outside the list to try to
change Braille output from contracted to 8-dot, but the same thing happens.
I  do not have this issue with my laptop, and have been able to access the
site off my computer. However, I would really like accessibility on my phone
because I carry it around with me all the time whereas I do not always have
my laptop everywhere I go. Therefore I would like to know if anyone else has
had similar issues with the IPhone before I contact my school's IT. I am
guessing this problem is most likely related to VoiceOver, as I think most
web sites still support Iphone 6 use.
I also wanted to add that I have tried using both Safari and Chrome on the
phone, with the same result.
Thanks.
Vejas 
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