[NABS-L] Problems with Convention platform app!

[Kendra Schaber]

Hi Chris!
I was using the website. I have since switched to the app. I’m still having problems. I have logged into the app in two different ways, deleeted it and reinstalled it, and even, closed it and reopened Crowdcast without any luck. I can’t find the button that allows me to find current and up and coming events. I get “settings”, “Live Events”, “Created Events”, “Discover”, and “Joined Events”. I see nothing at all that says “current and upcoming Events”. I have used this app only once before and it remembers this event. Unfortunently, it’s not allowing me to find the NFB National Convention. How do I find the “Current and Upcoming Events” button? Is there something compleetly inaccessible that doesn’t occur in less you have used Crowdcast in the past? Is there an unknown tab that is in an inaccessable location? I’m still on my iPhone se 2020 that’s loaded with the latest IOS software and also has Voice Over.
I’m at:
Redwing731 at gmail.com
I think I’ll need some additional help. Thank you for the assist!


Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: NABS-L <nabs-l-bounces at nfbnet.org> on behalf of Chris Nusbaum via NABS-L <nabs-l at nfbnet.org>
Sent: Thursday, July 9, 2020 6:13:03 PM
To: National Association of Blind Students mailing list <nabs-l at nfbnet.org>
Cc: Chris Nusbaum <cnusbaumnfb at gmail.com>
Subject: Re: [NABS-L] Problems with Convention platform app!

Hi Kendra:

It sounds like you are trying to use the Web interface on your iPhone. Since you have a relatively new phone, I would strongly recommend that you download the app, which is linked to in the email you received from the national office. I have found the app to be very usable, and the creation of a personal schedule to be a very cool feature. I think you'll have much better luck with the actual iOS app. If you are still running into trouble, I would be glad to chat off-list and try to help. Hope this helps.

Chris Nusbaum

> On Jul 9, 2020, at 7:25 PM, Kendra Schaber via NABS-L <nabs-l at nfbnet.org> wrote:
>
> Hi all!
> I’m having some major problems with the convention platform app and am having no luck with getting any assistance. Before I list my problems with the Crowdcast app, I have to mention my platform. I’m on an iPhone se 2020 with the latest version of IOS and my screen reader is Voice Over.
> First of all, when I log on and clicked the link that allows you to get to the screen where I’m supposed to be able to schedule my personal convention agenda, the links to even see the days that are listed were inaccessible. I could read a date like Tuesday followed by Voice Over announcing “Link” for example. Unfortunently, once I click on to the link I want to get into just to set my schedule for in this case, Tuesday, nothing happens. The next several times after that, I would log on and get to the page to where I could look at the days listed only to get an error message that says “error: 404 page not found”, without any change in it being fixed over time. Does anyone know what’s going on with this platform? Even if you don’t, does anyone know who I can contact to solve this problem? I’d like to be able to plan my personal agenda they way that most higher tech federationists do. Any help would be much appreciated!
>
>
> Get Outlook for iOS<https://aka.ms/o0ukef>
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