[nagdu] super shuttle

[Marion & Martin]

Marty,
    have you and your group filed the DOJ complaint yet? Super Shuttle has a 
pattern of discriminating against service animal users - as is evidenced by 
their statement on their website - and have other complaints against them. 
Unless you file a complaint, you allow this sort of thing to continue.
    I have made several calls to Super Shuttle's attorney and she is 
non-respondent, further evidence that they are disinterested in resolving 
this issue!

fraternally,
Marion Gwizdala



----- Original Message ----- 
From: "Marty Rahn" <marty.rahn at juno.com>
To: "NAGDU Mailing List, the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Friday, December 19, 2008 1:37 AM
Subject: Re: [nagdu] super shuttle


> Shannon,
> You were extremely lucky from my point of view.  When a group of friends 
> and I went down to Denver for a 20th anniversary celebration and attempted 
> to take Super Shuttle to our hotel, the five of us, two dog users 
> including myself and three cane users, were left standing on the curb at 
> the airport wondering just when it was that we were going to get picked 
> up.  when we finally got picked up after waiting almost an hour from the 
> time we got there, the driver was none too happy that a Ground 
> Transportation worker had made him stop for us!
>
> Regarding letting them know ahead of time about my dog from Leader Dogs, I 
> did let them know hoping to avoid those exact circumstances which befell 
> my boy and me anyway.  Since monty is my first dog, I was not exactly sure 
> how to proceed, but I did know that I was under no obligation to let them 
> know that I would be traveling with a dog guide.  I was hoping that it 
> would make things a little easier, but I have learned.
> Marty and Monty
> ----- Original Message ----- 
> From: "solsticesinger" <solsticesinger at gmail.com>
> To: "NAGDU Mailing List,the National Association of Guide Dog Users" 
> <nagdu at nfbnet.org>
> Sent: Thursday, December 18, 2008 1:35 PM
> Subject: Re: [nagdu] super shuttle
>
>
>>I used supershuttle with no problem, not very long ago. I did tell them
>> about the dog, just because I know they tend to pack those vans pretty
>> tightly. No one seemed to have a problem.
>>  Shannon and Caroline
>
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