[nagdu] update on Frontier Airlines
Elizabeth Campbell
batescampbell at charter.net
Tue Jul 7 16:11:47 UTC 2009
Hello all,
I spoke with someone in the consumer affairs department at Frontier,and I was assured that it is not part of the airline's procedures to ask the name or breed of a service animal.
The person who took my complaint seemed surprised that an airline reservationist would have asked those questions.
I was then transferred to a superviser over those who take reservations,and I left a message on her voice mail asking her to contact me.
It looks like the situation is resolved, at least I hope so.
Have a great day all.
Liz and Gabe
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