[nagdu] bad to worse

Lora blindhistory at gmail.com
Wed Oct 21 15:11:48 UTC 2009


I have had my dog for about 4 months. I'm going to call Leader today.

On Wed, Oct 21, 2009 at 8:18 AM, Tracy Carcione <carcione at access.net> wrote:

> Hi Lora.
> I'm really sorry to hear about your troubles.
> I think you really must call Leader and pitch a fit.  An email is not
> enough at this point.  They have to get someone out to help you.  Don't
> let them convince you it's your fault, or that they can solve it over the
> phone.  Some things have to be looked at in person by someone who
> understands guide work.
> IMO, Leader owes you big time.  They gave you one dog that didn't work
> out, and now they've given you another who is sickly and is having
> trouble.  They ought to make every effort to make things right.
>
> You asked how the first year is supposed to go.  It can be rough, but it
> shouldn't be dangerous.  The worst problem I've had with Ben is that
> sometimes he would diagonal a crossing--cross both streets at once.  I
> called TSE and told them to send someone out to have a look.  They did,
> and told me why it was happening, and gave me some ideas as to how to
> prevent it happening again, which seemed to have worked.  TSE is close to
> me, so it's no big deal for them to come out, but I believe they would
> have come out wherever I was to fix a serious problem in the street. I
> don't think they could have fixed it over the phone, as the problem
> involved cars pulling into the crosswalk, and the solution involves
> holding my shoulders in a slightly different way.  Both of those things
> needed to be seen to be understood.
>
> Sometimes I have to remind myself that I got a dog to make my life easier.
>  If that's not happening, if the dog is making my life much harder, and it
> doesn't look like getting better, then retirement has to be considered.
> I had a dog who was having a lot of stress working in the Big City.  I
> tried to find ways to de-stress him, but, when we almost fell on the
> subway tracks for a second time, I realized it was time to give up before
> either or both of us got killed.  And, once he retired, he and I were both
> much happier.
>
> Leader should really be helping you out, with vet expenses, because the
> dog was sick when you got him, and with training help too, if the dog is
> pulling you out into traffic.  Give them a call, set aside any shyness you
> may feel, and make some entirely reasonable demands.
> Good luck.  Hope you can work things out.  Be careful.
> Tracy
>
> > I was walking to school and Trice took me out into traffic 3 times in a
> > mile. I thought he was guiding at first because there is alot of cars on
> > the
> > side of the street and such but he kept on walking across the street in
> > the
> > middle of the block. I just emailed my trainer so we'll see what she
> says.
> > I
> > know that me being frustrated isn't helping Trice any but I've had
> > problems
> > since training. Sigh he's becoming a safety risk.
> >
> > Is it common that dogs just decide to do their own thing like that? What
> > is
> > first year of working with a dog supposed to be like?
> >
> > --
> > Lora and Trice
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-- 
Lora and Trice



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