[nagdu] EXTERNAL:Re: Disabled vet and service dog banned fromsupermarket

[Jewel S.]

I know that many of the grocery stores around here recommend that I
call ahead when I'm going to need assistance (which is not always, of
course, but there are times we don't have the time to do the shopping
without help). So, they could have meant anyone who needs extra
assistance, like you said.

Does anyone know which store this is (as in which one, exactly)? We
could give them a call and find out what they mean, whether they mean
people with service animals, or anyone who needs extra assistance. The
former is subtle discrimination, but the latter is general practice so
they can make sure to have someone available and/or let the person
know if it's going to be super busy and that they may not have someone
available at the time.

~Jewel

On 8/10/10, Bobbie <bewitched56 at comcast.net> wrote:
> Rebecca,
> I would never call ahead to a supermarket. I have been asked to call ahead
> to department stores, which I have done. But I have never said that I have a
> guide dog. It's a courtesy if you are going to need sighted assistance,
> particularly in a clothing store. Bobbie
> ----- Original Message -----
> From: "Pickrell, Rebecca M (TASC)" <REBECCA.PICKRELL at tasc.com>
> To: "NAGDU Mailing List,the National Association of Guide Dog Users"
> <nagdu at nfbnet.org>
> Sent: Tuesday, August 10, 2010 1:55 PM
> Subject: Re: [nagdu] EXTERNAL:Re: Disabled vet and service dog banned
> fromsupermarket
>
>
> Also, it isn't clear if the store lady wants only people with service
> animals to call ahead or anybody who may need extra assistance which could
> transolate to anybody. Wish the reporter had done a better job.
>
> -----Original Message-----
> From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
> Of Pickrell, Rebecca M (TASC)
> Sent: Tuesday, August 10, 2010 1:45 PM
> To: NAGDU Mailing List,the National Association of Guide Dog Users
> Subject: EXTERNAL:Re: [nagdu] Disabled vet and service dog banned from
> supermarket
>
> Not sure I believe the store on this one. Just sounds like one pile of poop
> turned into a whole bunch and then right by a food prep area like an urban
> legend. I'd also argue that the store needs a visit from the health
> inspector if food is being prepared that close to the gneral public.
> Maybe the dog was just expressing his/her oppinion on the store's services?
>
> -----Original Message-----
> From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On Behalf
> Of Aaron Cannon
> Sent: Monday, August 09, 2010 4:17 PM
> To: nagdu at nfbnet.org
> Subject: [nagdu] Disabled vet and service dog banned from supermarket
>
> If the store is to be believed, it sounds like the owner is largely at
> fault, though the bit about calling ahead leaves a bad taste in my
> mouth.
>
> >From
>>http://www.examiner.com/x-36055-Hartford-Disability-Examiner~y2010m8d4-Disabled-vet-and-service-dog-banned-from-supermarket
>
> According to NBC News Connecticut, Kim Mucha is a veteran who served
> in the Air Force Military Police. She was injured in battle and now
> requires the help
> of a service dog to keep her balance and reach lower placed objects.
>
> Ms. Mucha entered the Big Y in North Haven, Connecticut along with her
> service dog, Ivy, to do some shopping. While in the store, Ivy
> defecated in an aisle.
> Despite the fact that Mucha cleaned up the feces immediately, she was
> banned from the store. Mucha told the New Haven Register, "They
> treated me and my
> dog like criminals."
>
> A spokeswoman for the store, Claire D'Amour-Daley, defended the
> decision stating the store was well within its right. She told the
> Register that the dog
> was not on a leash at the time that it had several accidents,
> including one near a food preparation area. D'Amour-Daley went on to
> say that the Big Y
> is happy to work with people and their service dogs, but prefers that
> the customer call ahead to inform the store prior to arrival.
>
> There is no stipulation in the
>  Americans with Disabilities Act (ADA)
>  stating that individuals need to give notice to a business prior to
> entering. Mucha told the paper that she is considering filing a
> lawsuit against the
> Big Y stores.
>
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-- 
~Jewel
Check out my blog about accessibility for the blind!
Treasure Chest for the Blind: http://blindtreasurechest.blogspot.com