[nagdu] EXTERNAL:Re: Disabled vet and service dog bannedfromsupermarket

Pickrell, Rebecca M (TASC) REBECCA.PICKRELL at tasc.com
Wed Aug 11 12:31:59 UTC 2010


Julie, 
You are correct my comment about loosing credibility was in regard to
the store owner, not Lynn. 

-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On
Behalf Of Julie J
Sent: Tuesday, August 10, 2010 5:28 PM
To: NAGDU Mailing List,the National Association of Guide Dog Users
Subject: Re: [nagdu] EXTERNAL:Re: Disabled vet and service dog
bannedfromsupermarket

Rebecca,

I think this was a bit harsh to Lyn.  A quote from her post:
*> Now, really we all don't know what really happened because none of us
> 
were  > there to see the incident.  *

At any rate all we have to go on is the news article and I think we can
at 
least all agree on the fact that news reports never tell the whole
story. 
It's just a way to prompt discussion of various topics.

I'm going to extend the benefit of my doubt and assume that the comment
:
*> Sorry, you just lost all credibility with me there honey.*
was directed toward the store owner referred to in the article and not
to 
Lyn.

Let's remember to be kind to each other.

Thank you,
Julie
NAGDU list moderator



----- Original Message ----- 
From: "Pickrell, Rebecca M (TASC)" <REBECCA.PICKRELL at tasc.com>
To: "NAGDU Mailing List,the National Association of Guide Dog Users" 
<nagdu at nfbnet.org>
Sent: Tuesday, August 10, 2010 1:13 PM
Subject: Re: [nagdu] EXTERNAL:Re: Disabled vet and service dog banned 
fromsupermarket


> We did hear the store's version. I'm not sure I believe the store's
> version. Why do ou assume the dog was offleash? Why do you assume the
> store is telling the truth about this as well as the dog having
several
> accidents? Why do you assume the dog isn't suitable for guide work?
Why
> do you assumea progrm could have done it better? I'd have given the
> store more credience until I read "We'd prefer customers with service
> animals call ahead".
> Sorry, you just lost all credibility with me there honey.
>
> -----Original Message-----
> From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On
> Behalf Of Lyn Gwizdak
> Sent: Tuesday, August 10, 2010 11:47 AM
> To: NAGDU Mailing List,the National Association of Guide Dog Users
> Subject: EXTERNAL:Re: [nagdu] Disabled vet and service dog banned from
> supermarket
>
> Interesting article.  My question is why was the dog OFF LEASH???  Why
> did
> it have several accidents???
>
> It sounds like the dog could do its job on leash and under control of
> the
> owner.  Sounds like the owner isn't giving the dog enough time to
> relieve
> before entering the store.  Or, the dog either has a medical problem,
or
> is
> stressed and not a good candidate for service dog work.
>
> Now, really we all don't know what really happened because none of us
> were
> there to see the incident.  I wonder if a program trained the dog and
> owner
> or was the dog a pet she trained herself and didn't do such a great
job
> in
> selecting an appropriate dog to work for her.
>
> I'd like to hear the store's version of the story.  Perhaps the
business
> has
> had alot of problems with this person and her dog - even though she
did
> pick
> up the mess.
>
> Over the course of my guide dog using career, I've had a few dogs -
> including Landon - have a very occassional accident in a store.
Landon
> had
> an accident in CostCo when I first got him and wasn't clear on his
> relieving
> needs yet.  there was no problem as we picked it up right away - it
was
> a
> poop.  I have never had a store "ban" my dogs because of an accident.
> Hey,
> kids have accidents of some sort all the time and the store workers
know
>
> this! (grin!)
>
> Lyn and Landon
> ----- Original Message ----- 
> From: "Aaron Cannon" <cannona at fireantproductions.com>
> To: <nagdu at nfbnet.org>
> Sent: Monday, August 09, 2010 1:16 PM
> Subject: [nagdu] Disabled vet and service dog banned from supermarket
>
>
> If the store is to be believed, it sounds like the owner is largely at
> fault, though the bit about calling ahead leaves a bad taste in my
> mouth.
>
>>From
>>http://www.examiner.com/x-36055-Hartford-Disability-Examiner~y2010m8d4
-
> Disabled-vet-and-service-dog-banned-from-supermarket
>
> According to NBC News Connecticut, Kim Mucha is a veteran who served
> in the Air Force Military Police. She was injured in battle and now
> requires the help
> of a service dog to keep her balance and reach lower placed objects.
>
> Ms. Mucha entered the Big Y in North Haven, Connecticut along with her
> service dog, Ivy, to do some shopping. While in the store, Ivy
> defecated in an aisle.
> Despite the fact that Mucha cleaned up the feces immediately, she was
> banned from the store. Mucha told the New Haven Register, "They
> treated me and my
> dog like criminals."
>
> A spokeswoman for the store, Claire D'Amour-Daley, defended the
> decision stating the store was well within its right. She told the
> Register that the dog
> was not on a leash at the time that it had several accidents,
> including one near a food preparation area. D'Amour-Daley went on to
> say that the Big Y
> is happy to work with people and their service dogs, but prefers that
> the customer call ahead to inform the store prior to arrival.
>
> There is no stipulation in the
> Americans with Disabilities Act (ADA)
> stating that individuals need to give notice to a business prior to
> entering. Mucha told the paper that she is considering filing a
> lawsuit against the
> Big Y stores.
>
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