[nagdu] Consumer report

[Pickrell, Rebecca M (TASC)]

Why not treat it like any other business? When Mark asked what schools
people liked, we all can say "I like Seeing Eye because..." or "I don't
like Seeing Eye because..." and trust that Mark will figure out what he
wants. Like anything else, he isn't stuck for life with the school he
picks today. The school that is right for him as a late teen may not be
right for him as a mid twenties adult. 
Just sounds like we're making this way harder then it should be. Tracy
is right, statistics don't cut it, and she's also right about folks with
an ax to grind, but why can't we trust Mark to figure out what he wants?

We have a concert venue my parents hate due to something that happened
some 30 years ago. They refuse to go back there and if you asked the if
this was a good venue, they'd say "hell no" and go into why. I've been
to this venue and love it. It has its flaws, but so does everything. Why
not use the same approach for schools?

-----Original Message-----
From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On
Behalf Of Tracy Carcione
Sent: Friday, August 20, 2010 10:47 AM
To: nagdu at nfbnet.org
Subject: [nagdu] Consumer report

I think some kind of consumer report would be great, though I don't know
how it could be done right.
When I read "A Guide to Guide Dog Schools", it made some schools who
have
a bad reputation sound great, and some with a good reputation sound bad,
so plain statistics don't really do the job.
Then you have those who think their school can do no wrong, and those
who
have an axe to grind from something school X did 20 or 30 years ago.
And
those who are reluctant to talk about problems.  I find myself sometimes
hesitant to "air dirty laundry in public."  But, if someone can figure
out
how to get around those problems, a consumer report would be a very good
thing.
Though of course it would have to be updated from time to time, as
schools' policies and training change.
Tracy



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