[nagdu] Consumer report

[Tracy Carcione]

Hi Rebecca.
That is a sensible suggestion.  But it seems to me it could be handy to
have a place where people could look at a side-by-side comparison, rather
than us all answering the same questions every time someone new comes
along.  Not that I particularly mind answering questions--I'm happy to
talk about my experiences with TSE, and with GDB, although my GDB
experience is becoming less relevant with the passing of time.
A survey wouldn't stop people from asking questions.  It might change the
questions, maybe.

Tracy

> Why not treat it like any other business? When Mark asked what schools
> people liked, we all can say "I like Seeing Eye because..." or "I don't
> like Seeing Eye because..." and trust that Mark will figure out what he
> wants. Like anything else, he isn't stuck for life with the school he
> picks today. The school that is right for him as a late teen may not be
> right for him as a mid twenties adult.
> Just sounds like we're making this way harder then it should be. Tracy
> is right, statistics don't cut it, and she's also right about folks with
> an ax to grind, but why can't we trust Mark to figure out what he wants?
>
> We have a concert venue my parents hate due to something that happened
> some 30 years ago. They refuse to go back there and if you asked the if
> this was a good venue, they'd say "hell no" and go into why. I've been
> to this venue and love it. It has its flaws, but so does everything. Why
> not use the same approach for schools?
>
> -----Original Message-----
> From: nagdu-bounces at nfbnet.org [mailto:nagdu-bounces at nfbnet.org] On
> Behalf Of Tracy Carcione
> Sent: Friday, August 20, 2010 10:47 AM
> To: nagdu at nfbnet.org
> Subject: [nagdu] Consumer report
>
> I think some kind of consumer report would be great, though I don't know
> how it could be done right.
> When I read "A Guide to Guide Dog Schools", it made some schools who
> have
> a bad reputation sound great, and some with a good reputation sound bad,
> so plain statistics don't really do the job.
> Then you have those who think their school can do no wrong, and those
> who
> have an axe to grind from something school X did 20 or 30 years ago.
> And
> those who are reluctant to talk about problems.  I find myself sometimes
> hesitant to "air dirty laundry in public."  But, if someone can figure
> out
> how to get around those problems, a consumer report would be a very good
> thing.
> Though of course it would have to be updated from time to time, as
> schools' policies and training change.
> Tracy
>
>
>
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